Jacob Reynolds
@jacobreynolds
Salesforce administrator focused on automating processes and improving CRM efficiency.
United StatesWhat I'm looking for
I am a Salesforce administrator with hands-on experience optimizing CRM systems, building Flows, managing integrations, and delivering reports and dashboards that drive sales insights.
At TEN I developed Flow solutions that improved user adoption and data accuracy, managed integrations (Outlook, Highspot, Conga CLM), and performed regular data migrations using DataLoader and Data Import Wizard while tracking work through JIRA.
I hold Salesforce Platform Administrator certification, have worked on contract and in-house roles across Sales Cloud administration and user support, and prioritize clear documentation, security optimization, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Salesforce Administrator
TEN
Mar 2021 - Nov 2024 (3 years 8 months)
Developed Flow solutions and automation that improved Opportunity data entry and close-date tracking, built reports and dashboards to aid sales coaching, and managed integrations and data migrations to ensure CRM data accuracy.
Salesforce Administrator
Enclara Pharmacia
Nov 2020 - Jan 2021 (2 months)
Performed large-scale data cleanses and migrations, managed integrations and user administration, and recommended page layout and process changes to improve data quality and usability.
Salesforce Administrator
The Andersons, Inc.
May 2018 - Aug 2019 (1 year 3 months)
Supported Sales Cloud administration, resolved Salesforce support tickets, and created end-user documentation while learning permissions, reports, and Flow implementations.
Education
Degrees, certifications, and relevant coursework
BUBowling Green State University
Bachelor's Degree, Computer Science
2015 - 2019
Completed a Bachelor's Degree in Computer Science with coursework and practical experience in Salesforce administration and integrations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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