Jessica User

As a seasoned Sales Operations professional, I leverage my expertise in Salesforce administration, data management, and customer relationship management to drive business growth and optimize workflows. With a strong background in leading cross-functional teams and strategic project management, I excel at collaborating across departments to achieve organizational goals.

In my previous roles, I have successfully configured and managed user access security settings and platform configurations for Salesforce, led Salesforce integrations with other systems, and developed data quality and governance standards. I am skilled in designing custom solutions, ensuring effective use of Apex, Visualforce, and Lightning components.

With a passion for data analysis and reporting, I have developed reports and dashboards for insights, utilized tools like Einstein Analytics for advanced analytics, and monitored platform performance to implement optimization best practices. I am committed to providing exceptional training and support to users, troubleshooting platform issues, and maintaining documentation for platform configurations, processes, and integrations.