Open to opportunities

Aparna Darapaneni

@aparnadarapaneni

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Salesforce Certified Administrator and Developer focused on automating processes and improving data quality.

United States

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What I'm looking for

I seek a role where I can lead Salesforce automation and integrations, improve data quality, mentor users, and deliver measurable process efficiencies in a collaborative, growth-focused team.

I am a Salesforce Certified Administrator and Developer with 3+ years of hands-on experience administering Sales Cloud and Service Cloud, building automations with Flow Builder, and performing complex data operations using Data Loader.

I have designed and implemented scalable solutions including Lightning Web Components, Apex, Visualforce, scheduled flows and batch jobs, and have driven migrations and integrations to improve operational efficiency and data integrity.

I consistently apply analytical problem-solving and customer empathy to resolve escalations, streamline processes, deliver measurable business value, and train end users to maximize CRM adoption.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Admin/Developer

Current

BNS International Inc

Jul 2025 - Present (6 months)

Developed Lightning Web Components, Apex classes, triggers, and Visualforce pages and integrated Salesforce with external systems to ensure seamless data flow and interoperability. Performed complex data migrations using Data Loader and designed scalable data models to ensure data accuracy and integrity.

Apex LWC Visualforce Data Loader APIs Integration Data Modeling Salesforce Administration

Salesforce Admin/Developer

Community Dreams Foundation

Sep 2024 - Jul 2025 (10 months)

Led SDLC for cloud applications for ~700 employees and designed Salesforce Flows and workflow rules to optimize user provisioning and access control, increasing business value by 20%. Produced reports, training materials, and documentation to improve user adoption and data quality.

Salesforce Flows Workflows User Provisioning SDLC Reporting Training Data Validation

Salesforce Admin/Business Analyst

Tulsa Honor Academy

Aug 2023 - May 2024 (9 months)

Managed Salesforce CRM operations including data cleaning, imports, campaign and case management, and conducted end-user training sessions to improve CRM usage and data maintenance. Gathered requirements and designed solutions for 10 user stories to support client services and stakeholder management.

Data Imports Data Cleaning User Training Requirements Gathering Campaign Management Case Management CRM Administration UAT

Salesforce Administrator

Flex

May 2021 - Apr 2023 (1 year 11 months)

Designed an email-to-case Flow for a call center and contributed 25% of a large Salesforce migration scope, delivering automations that reduced operational time by 35% and saved over $50K annually. Implemented backend automation with scheduled flows and batch Apex and achieved 85-90% average code coverage for customizations.

Flow Apex Email To Case Migration Sales Cloud Test Classes

Education

Degrees, certifications, and relevant coursework

University at Buffalo, SUNY

Master of Science, Management Information Systems

Master of Science in Management Information Systems completed in 2024 with focus on MIS topics and applied information systems skills.

Anna University, Chennai

Bachelor of Engineering, Computer Science and Engineering

Bachelor of Engineering in Computer Science and Engineering completed in 2021 with coursework in computer science fundamentals and software development.