Open to opportunities

Kerlin Rodriguez

@kerlinrodriguez

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Bilingual customer service professional skilled in insurance and technical support.

United States

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What I'm looking for

I seek a role leveraging bilingual customer service and technical assembly skills in a collaborative, fast-paced environment offering growth and stable responsibilities.

I am a reliable bilingual customer service professional with hands-on experience across insurance support, retail supervision, computer assembly, manufacturing, and data entry. I consistently deliver clear communication, efficient problem-solving, and accurate record-keeping while meeting production and service targets.

I have supported policy renewals and claims, exceeded assembly production quotas through quality testing, supervised retail teams, and maintained confidentiality in data entry roles. I bring strong organizational skills, Microsoft Office proficiency, and a collaborative work ethic focused on efficiency and professionalism.

Experience

Work history, roles, and key accomplishments

Insurance Agent Assistant

Gaston Agency

Jun 2025 - Dec 2025 (6 months)

Provided bilingual customer support for insurance inquiries and policy renewals, maintained accurate client records, and assisted in efficient claims resolution.

Customer Service Insurance Renewals Bilingualism Data Entry Client Relations Microsoft Office

Computer Assembly Technician

Corsair Memory Inc

Nov 2024 - Jul 2025 (8 months)

Assembled custom computers, maintained clean workstations, exceeded production quotas, and performed quality testing to ensure product standards.

Quality Testing Troubleshooting Time Management & QA

Manufacturing Associate

Honda Development & Manufacturing of America

Apr 2023 - Jan 2024 (9 months)

Operated assembly line equipment, conducted quality inspections, adhered to safety protocols, and consistently met daily production targets.

Assembly Line Products Quality Assurance Safety Compliance Equipment Operation Inspections Teamwork Time Management

Data Entry Customer Support Rep

Builder's Specialties

Jul 2022 - Apr 2023 (9 months)

Provided customer support while performing accurate data and order entry, coordinated with internal teams, and maintained data confidentiality.

Data Entry Customer Support Order Entry Confidentiality Microsoft Office Communication Multitasking Problem Solving

Retail Sales Supervisor

Rite Aid

Jul 2021 - Feb 2023 (1 year 7 months)

Supervised store staff, assisted customers, managed transactions and returns, and maintained store organization to support sales and customer satisfaction.

Cash Handling Customer Service Staff Training Inventory Management Returns Processing Organizational Skills