Keren Murunga
@kerenmurunga
Results-oriented business development and project management professional.
What I'm looking for
I am a results-oriented Business Development and Project Management professional with over 13 years of cross-sector experience, focused on MSME banking, business consulting, and capacity building.
At I&M Bank I managed a client portfolio with liabilities exceeding KES 657M, led targeted marketing that grew new client acquisition 15%, reduced portfolio delinquencies 20%, and helped secure 400 new customers in a quarter.
As a Certified Trainer and Project Officer at SCOPEinsight I delivered assessments, designed training that improved assessor performance 13% and reduced onboarding time 22%, and developed hybrid training resources that increased post-training scores 18%.
I deliver data-driven insights, strong stakeholder engagement, and process improvements to drive growth and operational efficiency. I am eager to apply my portfolio management, strategic analysis, and client-relations expertise to contribute to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
MSME Banking Executive
I & M Bank
Jul 2023 - Present (2 years 3 months)
Led MSME banking initiatives managing a client portfolio with liabilities over KES 657M, grew new client acquisition by 15% and reduced portfolio delinquencies by 20% through risk and compliance collaboration.
Certified Trainer/Assessor
SCOPEinsight
Apr 2017 - Apr 2023 (6 years)
Conducted SCOPE assessments and delivered training that improved assessor performance by 13% and reduced onboarding time by 22%, while increasing post-training scores by 18% through hybrid training resources.
Project Officer
SCOPEinsight Kenya
Mar 2014 - Dec 2016 (2 years 9 months)
Implemented project management processes that improved operational efficiency by 15%, coordinated regional assessments and events, and produced data-driven reports to inform senior decision-making.
Business Counsellor
Technoserve
Dec 2010 - Jul 2013 (2 years 7 months)
Provided business counselling to MSMEs, contributed to the Young Entrepreneurs competition and delivered advisory support that improved client business plans and operational readiness.
Lecturer
Zetech University
Aug 2010 - Nov 2010 (3 months)
Taught mathematics and economics courses, developed curriculum materials and delivered lectures that supported student learning outcomes during the 2010 academic term.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Master of Business Administration, Business Administration
Ongoing Master of Business Administration program at the University of Nairobi focused on advanced business administration and management practices.
University of Nairobi
Bachelor of Education, Mathematics and Economics
Bachelor of Education in Mathematics and Economics with training in curriculum delivery and quantitative pedagogical methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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