Looking for a job

Keondra Carstarphen

@keondracarstarphen

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A year and a half experience for verification of employment & 8+ yrs of customer service.

United States

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What I'm looking for

I am looking for a remote job that involves assisting customers. I am interested in a position that also involves transferring customers via phone to the correct departments that they are trying to get to.

My name is Keondra Carstarphen. I am a mother of two who enjoys the company of family and friends. I find it exciting to meet new people and learning about them. I am open to criticism because it helps me to pay more attention to what needs to be worked on.

Experience

Current

Warehouse associate

Current

Amazon

Oct 2022 - Present (1 year 7 months)

I am warehouse associate that does multiple things like packaging merchandise, counting inventory, stowing merchandise, and delivering work on the manual pallet jacks.

Reading Comprehension Multitasking Public Safety Packer Inventory Management

Verification Specialist

Rocket Mortgage

Apr 2019 - Nov 2020 (1 year 7 months)

My job was to reach out to the employers of the clients to verify their income, job titles, and the hire date. With each client that we had, we were partnered with multiple banks to work together in getting the information we needed to close the loan.

Telecommunications Skilled Listener Verifiable Credentials MS Excel MS Word Microsoft Teams Microsoft Office 365 Microsoft Office Microsoft Office Applications Multitasking Typing Partnering

Cashier

Aldi

Nov 2020 - Sep 2022 (1 year 10 months)

I worked at Aldi as a cashier. I achieved my goals by keeping the customer's complaints as a priority that needed to be looked after. I was responsible for cash, check, or credit/debit transactions. I also stocked using the automatic floor pallet jack.

Customer Care Reading Comprehension Mathematics Display Advertising Machine Learning Sales