Tauri Young
@tauriyoung
Customer service and front-end operations professional focused on fast, accurate issue resolution.
United StatesWhat I'm looking for
I’m an organized customer service and operations professional with experience handling high-volume transactions, resolving customer issues, and maintaining accurate records in fast-paced environments. At Kroger, I balance registers, document details, and support front-end workflow by multitasking across cashier and customer service responsibilities.
I bring strong confidentiality, professional written and verbal communication, and dependable follow-through—skills I use to resolve questions, refunds, and service issues while following company procedures. I also support training and onboarding, helping newer associates understand service expectations, system use, and documentation processes.
Experience
Work history, roles, and key accomplishments
Customer Service & Front End Associate
Kroger
Mar 2024 - Present (2 years 3 months)
Handled high-volume customer transactions with accuracy while balancing registers and maintaining detailed records. Resolved customer questions, refunds, and service issues and supported front-end workflow during busy periods, including training newer associates.
Processed transactions efficiently and supported fast-paced daily store operations. Maintained inventory organization and helped with stock-related documentation and merchandising while communicating store policies and promotions.
Store Associate
Shoe Show
Nov 2023 - Mar 2024 (4 months)
Updated inventory records, completed stock checks, and helped keep merchandise organized. Assisted customers with product questions while balancing internal task responsibilities.
Handled customer transactions accurately in a high-speed environment while following standardized procedures. Maintained dependable service performance by completing tasks efficiently under time pressure.
Education
Degrees, certifications, and relevant coursework
Volunteer State Community College
Business Administration and General Management
In-progress coursework in Business Administration and General Management at Volunteer State Community College.
Gallatin High School
High School Diploma, General Education
Completed high school studies and earned a High School Diploma in May 2024.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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