Kennedy Smith
@kennedysmith1
I support patients and customers through accurate records, HIPAA-conscious service, and efficient problem-solving.
What I'm looking for
I've supported patients at Carenet Health and Foundever by answering calls, coordinating prescriptions and in-home health and wellness visits, documenting patient information, and following HIPAA guidelines.
My customer-facing experience also includes Big City Wings, Conn's Home Plus, Ryans Pizza and Pub, Southwest Georgia Oil, and Standard Parking Plus. I've handled orders, POS transactions, cash management, customer questions, product recommendations, and service issues while keeping operations organized.
At Conn's Home Plus, I helped the assistant store manager with employee schedules and daily store tasks, supported sales, and connected customers with products suited to their needs.
I've also worked in childcare settings, creating routines and activities for young children, supporting hygiene and meals, and communicating with parents about children's daily progress. My education includes Medical Billing & Coding and Pharmacy Technician training.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Carenet Health
Apr 2026 - May 2026 (1 month)
Answered outbound phone calls and assisted patients with setting up in-home health and wellness visits while maintaining HIPAA compliance and making notes on patient records.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Certificate, Medical Billing & Coding
2025 - 2025
Pursued a Medical Billing & Coding program at Ultimate Medical Academy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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