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@sarahwarbington
Well-rounded professional with healthcare and customer service experience.
I am a dedicated professional with a strong background in healthcare, retail, and customer service. My experience as a Home Health Aide has equipped me with the skills to assist patients with daily living activities while ensuring their privacy and comfort. I pride myself on my ability to provide timely and accurate data to support patient services, which is crucial in the healthcare industry.
Throughout my career, I have developed exceptional interpersonal communication skills, allowing me to connect with diverse individuals effectively. My roles in various customer service positions have honed my ability to manage priorities in fast-paced environments while maintaining a positive attitude. I am committed to following policies and procedures to ensure consistent quality in all my work.
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Work history, roles, and key accomplishments
Phoenix Home Care and Hospice
Mar 2023 - Present (2 years 8 months)
Assisted patients with activities of daily living, including mobility, personal hygiene, and feeding. Documented services provided, patient condition, and changes in patient behavior while maintaining a clean and organized household.
Town and Country Supermarket
May 2022 - Dec 2022 (7 months)
Served as a direct point of contact, delivering excellent customer service with a positive attitude. Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.
Firehouse Subs
Jun 2021 - Mar 2022 (9 months)
Greeted and served guests, took orders, and prepared food items according to guidelines. Operated cash register, processed transactions, and accepted payments.
Dollar Tree
Oct 2020 - Dec 2020 (2 months)
Interacted with customers, sold and upsold merchandise, and answered questions regarding products. Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer.
Communication Solutions LLC
Feb 2020 - Oct 2020 (8 months)
Interacted with customers via inbound and outbound calls, answering inquiries and providing assistance. Identified customer needs, provided resolutions to problems, and documented activity in customer accounts accurately.
Stay at Home Parent
Mar 2019 - Feb 2020 (11 months)
Ensured household duties were completed in a timely manner and managed the household budget. Coordinated medical care, meals, and social activities for the family.
Destiny Homecare
Aug 2018 - Mar 2019 (7 months)
Maintained a safe, secure, and healthy environment for patients. Assisted with activities of daily living, including personal hygiene, mobility, and feeding.
JCPenney
Oct 2017 - Dec 2017 (2 months)
Interacted with customers, sold merchandise, and provided excellent customer service. Operated cash register and handled transactions efficiently.
McDonalds
Sep 2016 - Aug 2017 (11 months)
Served customers, took orders, and prepared food items according to company standards. Operated cash register and maintained a clean work environment.
Degrees, certifications, and relevant coursework
Associate of Science Degree, Medical Billing and Coding
Completed an Associate of Science degree focusing on Medical Billing and Coding. The curriculum covered essential aspects of healthcare finance and patient data management.
Certificate, HIPAA Essentials for Healthcare Professionals
Obtained a certificate in HIPAA Essentials for Healthcare Professionals. This program focused on the critical aspects of patient privacy and data security in the healthcare industry.
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