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@destinym
Compassionate patient-care advocate with customer service and leadership experience.
I am a dedicated patient care advocate and customer service professional with hands-on experience in retail, food service, and healthcare support roles. I have trained new employees, provided patient assistance, performed data entry, and supported pharmacy and triage-related tasks while maintaining strong communication and organizational skills.
My background includes shift leadership at a busy restaurant, remote customer service roles, and ongoing nursing studies at Central Georgia Technical College, which deepen my clinical knowledge and commitment to patient-centered care. I consistently apply attention to detail, time management, and Microsoft Office proficiency to improve workflows and customer/patient outcomes.
I seek opportunities where I can combine caregiving skills, administrative capabilities, and leadership to contribute positively to a team-focused healthcare or service environment while continuing to grow professionally.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Cracker Barrel
Dec 2021 - Oct 2025 (3 years 10 months)
Led shift operations to ensure excellent guest service, trained new employees, assigned duties, and provided performance feedback to staff and managers.
Remote
Feb 2022 - Sep 2025 (3 years 7 months)
Provided remote patient advocacy and support, assisting with care coordination, patient interaction, and administrative tasks to improve patient experience.
Remote
Mar 2019 - Jan 2022 (2 years 10 months)
Handled inbound customer inquiries and resolved complaints remotely, processing orders, exchanges, and refunds to maintain customer satisfaction.
Assisted customers with complaints, order placement, exchanges, and refunds to resolve issues and support store operations.
Zaxby's
May 2017 - May 2018 (1 year)
Processed customer transactions, provided front-line service, and supported restaurant operations to maintain service standards.
Degrees, certifications, and relevant coursework
High school diploma or GED, Nursing
2020 -
Attended nursing coursework while completing a high school diploma/GED pathway; some college coursework completed beginning June 2020 and ongoing.
Software and tools used professionally
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