Open to opportunities

Destiny M

@destinym

Message

Compassionate patient-care advocate with customer service and leadership experience.

United States

Message

What I'm looking for

I seek a patient-focused role combining caregiving and administrative duties in a team-oriented workplace that supports growth and clinical training.

I am a dedicated patient care advocate and customer service professional with hands-on experience in retail, food service, and healthcare support roles. I have trained new employees, provided patient assistance, performed data entry, and supported pharmacy and triage-related tasks while maintaining strong communication and organizational skills.

My background includes shift leadership at a busy restaurant, remote customer service roles, and ongoing nursing studies at Central Georgia Technical College, which deepen my clinical knowledge and commitment to patient-centered care. I consistently apply attention to detail, time management, and Microsoft Office proficiency to improve workflows and customer/patient outcomes.

I seek opportunities where I can combine caregiving skills, administrative capabilities, and leadership to contribute positively to a team-focused healthcare or service environment while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Shift Leader

Cracker Barrel

Dec 2021 - Oct 2025 (3 years 10 months)

Led shift operations to ensure excellent guest service, trained new employees, assigned duties, and provided performance feedback to staff and managers.

Team Leadership Training Customer Service Cash Handling Time Management

Patient Care Advocate

Remote

Feb 2022 - Sep 2025 (3 years 7 months)

Provided remote patient advocacy and support, assisting with care coordination, patient interaction, and administrative tasks to improve patient experience.

Patient Support Data Entry Communication Triage)Scheduling Microsoft Office