Sarah Bridges
@sarahbridges
Well-rounded professional with healthcare and customer service experience.
What I'm looking for
I am a dedicated professional with a strong background in the healthcare industry, retail, and customer service. My experience as a Home Health Aide has equipped me with the skills to provide compassionate care while ensuring patient privacy and confidentiality. I excel in managing priorities and delivering timely, accurate data to support reimbursement for patient services.
Throughout my career, I have developed strong interpersonal communication skills, allowing me to connect with diverse individuals effectively. My roles in various customer service positions have honed my ability to work in fast-paced environments while maintaining a positive attitude and a commitment to quality service. I am passionate about contributing to a team that values patient care and operational excellence.
Experience
Work history, roles, and key accomplishments
Home Health Aide
Phoenix Home Care and Hospice
Mar 2023 - Present (2 years 4 months)
Assisted patients with daily living activities, including mobility, personal hygiene, and feeding. Documented services provided, patient conditions, and changes in patient behavior while maintaining a clean and organized household.
Cashier / Customer Service
Town and Country Supermarket
May 2022 - Dec 2022 (7 months)
Delivered excellent customer service as a direct point of contact, operating the cash register, scanning merchandise, and processing payments. Maintained accuracy of the cash drawer, stocked shelves, and ensured a clean work area.
Short Order Cook
Firehouse Subs
Jun 2021 - Mar 2022 (9 months)
Greeted and served guests, took orders, and prepared food items according to guidelines. Operated the cash register, processed transactions, and accepted payments while maintaining food safety and store sanitation standards.
Retail Sales Associate / Customer Service
Dollar Tree
Oct 2020 - Dec 2020 (2 months)
Interacted with customers, sold merchandise, and answered product questions, recommending items to match customer needs. Operated the cash register, scanned merchandise, accepted payments, and ensured accuracy of the cash drawer.
Customer Service Representative
Communication Solutions LLC
Feb 2020 - Oct 2020 (8 months)
Interacted with customers via inbound and outbound calls, answering inquiries, providing assistance, and selling products. Identified customer needs, provided resolutions, and documented activity in customer accounts accurately and confidentially.
Stay at Home Parent
Stay at Home Parent
Mar 2019 - Feb 2020 (11 months)
Managed household duties and budget efficiently, ensuring timely completion of tasks. Coordinated medical care, meals, and social activities while remaining deadline-oriented and reliable.
Home Health Aide
Destiny Homecare
Aug 2018 - Mar 2019 (7 months)
Maintained a safe, secure, and healthy environment for patients, assisting with activities of daily living such as personal hygiene, mobility, and feeding. Completed daily logs documenting patient condition and activities, adhering to HIPAA guidelines.
Seasonal Sales Associate / Customer Service
JCPenney
Oct 2017 - Dec 2017 (2 months)
Assisted customers with sales and provided excellent customer service during the seasonal period. Handled merchandise and supported store operations.
Crew Member/ Customer Service
McDonalds
Sep 2016 - Aug 2017 (11 months)
Served as a crew member, assisting customers and ensuring a positive experience. Performed various tasks to support restaurant operations and maintain cleanliness.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Associate of Science, Medical Billing and Coding
Pursuing an Associate of Science degree in Medical Billing and Coding. Gaining comprehensive knowledge in medical office procedures, revenue cycle management, and insurance claim processing. Developing expertise in medical coding systems including ICD-10-CM, HCPCS, and CPT.
Ultimate Medical Academy
Certificate, HIPAA Essentials for Healthcare Professionals
Completed a certificate program in HIPAA Essentials for Healthcare Professionals. Focused on understanding and adhering to patient privacy and confidentiality regulations. Developed strong knowledge of HIPAA compliance standards.
Availability
Location
Authorized to work in
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