Sarah BridgesSB
Open to opportunities

Sarah Bridges

@sarahbridges

Well-rounded professional with healthcare and customer service experience.

United States
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What I'm looking for

I am seeking a role that allows me to leverage my healthcare experience while fostering a supportive team environment focused on patient care and operational efficiency.

I am a dedicated professional with a strong background in the healthcare industry, retail, and customer service. My experience as a Home Health Aide has equipped me with the skills to provide compassionate care while ensuring patient privacy and confidentiality. I excel in managing priorities and delivering timely, accurate data to support reimbursement for patient services.

Throughout my career, I have developed strong interpersonal communication skills, allowing me to connect with diverse individuals effectively. My roles in various customer service positions have honed my ability to work in fast-paced environments while maintaining a positive attitude and a commitment to quality service. I am passionate about contributing to a team that values patient care and operational excellence.

Experience

Work history, roles, and key accomplishments

PH
Current

Home Health Aide

Phoenix Home Care and Hospice

Mar 2023 - Present (2 years 4 months)

Assisted patients with daily living activities, including mobility, personal hygiene, and feeding. Documented services provided, patient conditions, and changes in patient behavior while maintaining a clean and organized household.

TS

Cashier / Customer Service

Town and Country Supermarket

May 2022 - Dec 2022 (7 months)

Delivered excellent customer service as a direct point of contact, operating the cash register, scanning merchandise, and processing payments. Maintained accuracy of the cash drawer, stocked shelves, and ensured a clean work area.

FS

Short Order Cook

Firehouse Subs

Jun 2021 - Mar 2022 (9 months)

Greeted and served guests, took orders, and prepared food items according to guidelines. Operated the cash register, processed transactions, and accepted payments while maintaining food safety and store sanitation standards.

DT

Retail Sales Associate / Customer Service

Dollar Tree

Oct 2020 - Dec 2020 (2 months)

Interacted with customers, sold merchandise, and answered product questions, recommending items to match customer needs. Operated the cash register, scanned merchandise, accepted payments, and ensured accuracy of the cash drawer.

CL

Customer Service Representative

Communication Solutions LLC

Feb 2020 - Oct 2020 (8 months)

Interacted with customers via inbound and outbound calls, answering inquiries, providing assistance, and selling products. Identified customer needs, provided resolutions, and documented activity in customer accounts accurately and confidentially.

DH

Home Health Aide

Destiny Homecare

Aug 2018 - Mar 2019 (7 months)

Maintained a safe, secure, and healthy environment for patients, assisting with activities of daily living such as personal hygiene, mobility, and feeding. Completed daily logs documenting patient condition and activities, adhering to HIPAA guidelines.

JC

Seasonal Sales Associate / Customer Service

JCPenney

Oct 2017 - Dec 2017 (2 months)

Assisted customers with sales and provided excellent customer service during the seasonal period. Handled merchandise and supported store operations.

MC

Crew Member/ Customer Service

McDonalds

Sep 2016 - Aug 2017 (11 months)

Served as a crew member, assisting customers and ensuring a positive experience. Performed various tasks to support restaurant operations and maintain cleanliness.

Education

Degrees, certifications, and relevant coursework

UA

Ultimate Medical Academy

Associate of Science, Medical Billing and Coding

Pursuing an Associate of Science degree in Medical Billing and Coding. Gaining comprehensive knowledge in medical office procedures, revenue cycle management, and insurance claim processing. Developing expertise in medical coding systems including ICD-10-CM, HCPCS, and CPT.

UA

Ultimate Medical Academy

Certificate, HIPAA Essentials for Healthcare Professionals

Completed a certificate program in HIPAA Essentials for Healthcare Professionals. Focused on understanding and adhering to patient privacy and confidentiality regulations. Developed strong knowledge of HIPAA compliance standards.

Tech stack

Software and tools used professionally

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Sarah Bridges - Home Health Aide - Phoenix Home Care and Hospice | Himalayas