Kennedy Sese

Conducted lead research using Endole to identify potential business contacts and key decision-makers. Managed and optimized the company's Facebook and Instagram business profiles, ensuring consistent brand presence and audience growth.

Supported senior executives in managing daily operations and administrative tasks. Reached out to business owners and decision-makers regarding phone systems, set appointments, and managed sales pipelines.

Conducted live chat conversations with potential clients to understand their relationship concerns and goals. Provided information about coaching services and utilized persuasive techniques to guide clients towards appropriate coaching packages.

Conducted thorough investigations to locate debtors and gather relevant information. Negotiated and established payment plans with debtors to recover outstanding amounts while adhering to legal and ethical collection practices.

Engaged with customers to collect outstanding payments and resolve billing inquiries. Utilized effective negotiation and persuasion skills to facilitate payment arrangements and consistently exceeded monthly collection targets.

Conducted outbound calls to prospective clients to generate sales opportunities. Managed sales pipeline and maintained accurate records of all sales activities in a CRM system.

Provided technical support and troubleshooting for software and hardware issues for Dollar General employees. Collaborated with cross-functional teams to escalate and resolve complex issues.

Completed secondary education at Pasig Catholic College.

Pursued a Bachelor of Science in Business Administration with a major in Marketing Management.