Kenmel Santiago

I am a dedicated customer service representative with extensive experience in providing exceptional support through various communication channels. My journey began with a diploma in Information Technology from STI College, which laid the foundation for my career in customer service and sales.

Throughout my career, I have worked in various roles, including outbound sales and chat support. At Tranzglobal Call Center, I honed my skills in lead generation and customer engagement, while my time at TDCX Philippines allowed me to further develop my problem-solving abilities and technical knowledge. I take pride in my ability to communicate effectively with customers, ensuring their needs are met and issues are resolved promptly.

I am eager to find a challenging role in a reputable organization where I can continue to grow professionally and contribute positively to the team. My goal is to earn a good reputation among my peers while delivering outstanding service to customers.