At Mulligan Funding, I built performance and talent processes for 200 employees, including review rubrics, calibration, and a goal framework that linked 90% of employee goals to company priorities.
I also developed an 11-level career ladder with HR and business leaders that accelerated customer-offer delivery by 20%, and led a phased LMS rollout that helped employees complete internal courses 50% faster.
Earlier, at Poway Unified School District, I trained 25 staff and built guides and job aids that supported 90% adoption of five new platforms. At ELIJA Foundation, I co-designed and launched a multi-site program serving 50 learners at 10 locations and developed its 35-course curriculum.
