Veronica Balabanov
@veronicabalabanov
Strategic Learning & Development leader driving scalable training, leadership development, and sales enablement.
What I'm looking for
I am a Learning & Development leader with 15+ years of experience designing, implementing, and managing scalable training programs across multi-site organizations. I specialize in LMS implementations, leadership development, sales enablement, and applying ADDIE and SAM methodologies to deliver measurable results.
I have led LMS rollouts, mobile learning adoption, and curriculum redesigns that increased training completion rates by 35%, boosted engagement by 25%, and reduced turnover by up to 30% for new hires. I negotiate vendor contracts, integrate generative AI to create adaptive learning paths, and use Kirkpatrick evaluations and analytics to measure impact.
I am bilingual in English and Spanish with conversational French, have worked across healthcare and corporate environments, and have served as adjunct faculty teaching leadership, communication, and business operations. I bring a stakeholder-focused, data-driven approach to developing learning solutions that improve performance and retention.
Experience
Work history, roles, and key accomplishments
Training and Development Supervisor
NorthStar Memorial Group
Oct 2018 - Present (6 years 11 months)
Implemented an LMS and mobile learning app, increasing training completion rates 35% and achieving 90% mobile adoption in 90 days; launched leadership and onboarding programs that raised engagement 25% and reduced turnover 10–30%.
Training and Development Specialist
Kelsey-Seybold
Feb 2017 - Oct 2018 (1 year 8 months)
Designed and delivered operations training for Medicare Advantage and commercial lines, improving proficiency on Epic, PDM, Quantum Rx, and Salesforce and ensuring regulatory compliance through assessments.
Learning & Development Specialist
Nova Medical Centers
Jul 2013 - Feb 2017 (3 years 7 months)
Designed EMR training and overhauled eLearning programs to align with adult learning principles, increasing engagement, retention, and workflow efficiency while ensuring HIPAA and compliance training.
Epic Project Manager
Kaiser Permanente
Mar 2006 - Aug 2009 (3 years 5 months)
Managed Epic training programs and instructional materials for 5,000+ employees, achieving 90% satisfaction and a 53% increase in productivity through performance-linked training evaluations.
Education
Degrees, certifications, and relevant coursework
Veronica hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Veronica?
You can contact Veronica and 90k+ other talented remote workers on Himalayas.
Message VeronicaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
