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Naviane Collier

@navianecollier

Learning & Development leader building virtual-first leadership programs that drive retention, engagement, and revenue impact.

United States
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What I'm looking for

I’m looking to lead virtual-first learning ecosystems that build leadership capability in distributed teams—pairing data-driven learning analytics with performance enablement and succession planning, while partnering closely with executives to deliver measurable business impact.

I’m a Learning & Development leader with 10+ years building scalable, virtual-first learning ecosystems for global, distributed teams. I design asynchronous and instructor-led digital programs through LMS and virtual facilitation tools, partnering with executive leadership to turn workforce needs into quarterly development roadmaps aligned to revenue and operational KPIs.

In recent roles, I led global virtual learning strategy across 15 client campaigns, increasing retention by 15%, improving engagement and adoption with learning analytics dashboards, and delivering measurable business outcomes—including $120K in additional monthly revenue through performance enablement initiatives. I’ve also strengthened leadership pipelines and succession pathways through competency-based frameworks, delivered virtual onboarding for 300+ employees, and used coaching and performance dashboards to drive continuous improvement in fast-paced growth environments.

Experience

Work history, roles, and key accomplishments

TaskUs logoTA

Global Learning Experience Manager

Jul 2020 - Jan 2025 (4 years 6 months)

Led a global virtual learning strategy across 15 client campaigns for distributed teams. Designed LMS- and virtual facilitation-based leadership programs, partnered with executives on workforce needs and roadmaps, and used learning analytics to measure engagement and business impact.

T-Mobile logoTM

Customer Care Trainer

May 2017 - Jul 2019 (2 years 2 months)

Designed and delivered instructor-led and virtual onboarding programs for 300+ employees. Improved onboarding structure to reduce new-hire churn and enhance early performance readiness, and was recognized as the #1 national trainer for two consecutive years.

EI

Learning & Development Manager

Expert Global Solution, Inc.

Jan 2014 - Sep 2015 (1 year 8 months)

Directed the design and implementation of enterprise training programs aligned with growth, operational excellence, and leadership development strategy. Partnered with HR and executive leadership to align learning initiatives with business objectives, improve workforce capability through competency frameworks, and support retention through performance improvement programs.

Education

Degrees, certifications, and relevant coursework

Cornell University logoCU

Cornell University

Master of Science, Industrial & Organizational Psychology

Master of Science in Industrial & Organizational Psychology with a focus on leadership development and coaching.

Walden University logoWU

Walden University

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology with a focus on development psychology.

Benedict College logoBC

Benedict College

Education at Benedict College; degree and field details were not provided.

Tech stack

Software and tools used professionally

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