Open to opportunities

Shawn Lewis

@shawnlewis

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Senior learning and development leader driving scalable talent and leadership programs.

United States

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What I'm looking for

I seek senior L&D leadership roles where I can build scalable, data-driven talent programs, partner with executives, and drive measurable business impact in inclusive, growth-focused cultures.

I am a Certified Professional in Talent Development with 15+ years building learning ecosystems, leadership pathways, and onboarding systems across Fortune 100, high-growth, and startup organizations. I partner with executives to design human-centered, data-driven L&D that reduces attrition, accelerates productivity, and delivers measurable business results.

My work has included multi-year leadership strategies that saved $10M and cut attrition by 20%, launching global learning functions and LMS/KMS implementations that supported rapid expansion, and redesigning enterprise onboarding to improve sales performance by 70%. I combine change management, learning technology, and inclusive design to scale capability and embed performance metrics into talent programs.

Experience

Work history, roles, and key accomplishments

Director of Learning & Development

GoDaddy

Jan 2022 - Jan 2025 (3 years)

Led learning strategy and implementation for global call centers supporting a $4B+ business unit, improving sales performance by 24% and increasing sales conversions by 3.5% through redesigned onboarding and inclusive learning experiences.

Learning Strategy Onboarding Sales Enablement Vendor Management Learning Analytics Inclusive Design Performance Improvement

Senior Director, Operations Learning

May Mobility

Jan 2020 - Dec 2021 (1 year 11 months)

Built the company’s first global learning function, launching LMS and KMS, blended onboarding, and trainer networks, enabling 95% vehicle utilization during rapid U.S. and Japan expansions.

LMS KMS Onboarding Vendor Selection Blended Learning Compliance

Midwest Training Manager

Sprint

Jan 2017 - Jan 2020 (3 years)

Led regional rollout of retail sales and coaching programs for 6,000+ frontline associates, implementing a 4-year leadership strategy that reduced attrition by 20% and delivered $10M in annual savings.

Leadership Development Change Management Sales Coaching Rollout Performance Metrics Stakeholder Management

Lead Training Manager

Sprint

Jan 2014 - Jan 2017 (3 years)

Facilitated instructor-led training for 1,800+ employees, elevating compliance from 13% to 95% and delivering measurable improvements in sales, manager readiness, and customer experience.

Instructor Led Training Onboarding Coaching Performance Tracking

Lead Sales Consultant & Store Manager

Sprint

Jan 2004 - Jan 2014 (10 years)

Turned a low-performing store into a top national location within 10 months, increasing insurance sales by 30% and mentoring new managers across the region.