Keelin Basson
@keelinbasson
Experienced customer-focused executive assistant and hospitality professional who delivers organized, reliable support.
South AfricaWhat I'm looking for
I am an experienced executive support assistant and hospitality professional with seven years as a Senior Flight Attendant and recent roles in showroom management, restaurant front-of-house, and executive support. I consistently deliver calm, customer-focused service, manage operations and bookings, and support leadership with diary management, invoicing, CRM tools and team coordination.
I have demonstrated skills across aviation, retail, hospitality and marketing support, including use of QuickBooks, Trello, SAP/Citrix, Dineplan and POS systems. I bring attention to detail, strong communication, and a hands-on approach to streamline processes and enhance client experiences.
Experience
Work history, roles, and key accomplishments
Executive Support Assistant
Kebas Marketing Solutions
Jan 2024 - Present (1 year 11 months)
Provide high-level administrative and operational support to the Director, managing calendars, client communications, quotations and invoicing, and coordinating staff workflows to improve efficiency.
PRDelivered personalized online English lessons to a diverse cohort of 9 students, designing lesson plans that improved conversational fluency and grammar retention across age groups.
Hostess / Front of House
Beyond Restaurant
Jan 2023 - Present (2 years 11 months)
Delivered professional guest experiences, managed reservations and functions using Dineplan, operated POS systems (iKentoo/Lightspeed), and maintained front-of-house presentation to ensure smooth service.
Brand Ambassador/Receptionist
Shimansky
Jan 2023 - Dec 2023 (11 months)
Managed front-of-house operations and showroom presentation, coordinated reservations and sales, and performed administrative tasks using Microsoft Office to maintain an elegant client experience.
Assistant Showroom Manager
BSH Experience Centre
Jan 2023 - Dec 2023 (11 months)
Independently managed showroom operations, created quotations and sales orders via SAP (Citrix), demonstrated appliances to clients, and supported events and demos to drive customer engagement.
Senior Flight Attendant
Flysafair
Jan 2015 - Dec 2022 (7 years 11 months)
Delivered exceptional inflight customer service and safety compliance across domestic operations, supervised junior crew, and managed catering and sales reporting to improve operational accuracy.
Education
Degrees, certifications, and relevant coursework
Teach TEFL
Advanced 120 Hour TEFL Certificate, Teaching English as a Foreign Language
2021 - 2021
Completed an advanced 120-hour TEFL certificate for teaching English as a foreign language.
DCDamelin College
Certificate in Cabin Crew, Cabin Crew Training
2014 - 2014
Completed a Certificate in Cabin Crew at Damelin College.
Grassy Park High School
Senior High School Certificate, General Secondary Education
Completed Senior Certificate (Grade 12) at Grassy Park High School.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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