Open to opportunities

Keaira Henderson

@keairahenderson

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Detail-oriented Executive Assistant with over 11 years of experience.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my administrative expertise in a mission-driven organization, with opportunities for growth and development.

I am a detail-oriented and resourceful Executive Assistant with over 11 years of experience supporting senior executives and managing high-level operations. My strong foundation in Business Administration has equipped me with the skills to streamline workflows, coordinate complex schedules, and maintain strict confidentiality. I thrive in fast-paced, high-demand environments, where my communication, problem-solving, and organizational efficiency shine.

Currently, I serve as a Claims Administrator at Sedgwick Claims Management Services, where I oversee administrative tasks and assist the executive management team with daily operations. My previous role as Director of Operations at Henderson-Trucking LLC involved ensuring compliance with FMCSA and DOT standards while managing payroll and communication across the company. I have also worked with various small businesses, providing interim administrative support to CEOs, allowing them to focus on high-level tasks.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Sedgwick Claims Management Services

Jan 2024 - Present (1 year 9 months)

Oversaw administrative tasks and claim volume distribution for client accounts within the CXP sector. Assisted executive management with daily operations, managed ongoing projects, and coordinated deadlines.

Administrative Support Claims Management Project Coordination Executive Assistance

Director of Operations

Henderson-Trucking LLC

Jan 2020 - Dec 2023 (3 years 11 months)

Ensured compliance with FMCSA and DOT standards for drivers and fleet equipment. Managed weekly payroll processing and facilitated communication for successful shipping consignee deliveries.

Operations Management Payroll Processing Logistics Coordination

Founder/Executive Administrative Assistant

Assistant On The Go LLC

Jan 2017 - Dec 2022 (5 years 11 months)

Provided interim administrative support to CEOs of small businesses, identifying needs and taking over tasks to allow focus on high-level C-suite responsibilities. Duties included marketing, planning, consulting, hiring, and staff training.

Administrative Support Business Consulting Marketing Strategic Planning Staff Training

Account Manager

Aegis

Jan 2014 - Dec 2017 (3 years 11 months)

Cultivated relationships with hospital facilities nationwide and managed daily operations for a team of service representatives. Coordinated projects with strict deadlines and maintained direct communication with upper management.

Account Management Client Relationship Management Project Coordination Team Leadership Training

Education

Degrees, certifications, and relevant coursework

Trevecca Nazarene University

Doctorate In Business Administration, Business Administration

Currently pursuing a Doctorate in Business Administration, focusing on advanced business principles and leadership strategies. This program enhances my expertise in organizational management and strategic decision-making.

Tennessee State University

Master Of Business Administration, Business Administration

Completed a Master of Business Administration, gaining comprehensive knowledge in various business functions. This degree provided a strong foundation in finance, marketing, and operations management.

Middle Tennessee State University

Bachelor Of Science, Science

Earned a Bachelor of Science degree, developing foundational skills in a broad range of academic disciplines. This program cultivated critical thinking and analytical abilities.