Open to opportunities

Kaylee Epperson-Hollie

@kayleeepperson-holli

Message

I coordinate multi-state operations, scheduling, purchasing, invoicing, and accurate business records.

United States

Message

What I'm looking for

I'm seeking a remote Operations Specialist, Administrative, or Business Operations role where I can support high-volume operations through scheduling, reporting, purchasing, invoicing, records management, and process improvement.

At Brenntag Lubricants Central, I manage multi-state service operations data, technician scheduling, dispatch, purchase orders, invoices, inventory, and SharePoint records. I improve workflows while keeping work orders, service tickets, customer accounts, and compliance reporting accurate.

Previously, I supported emergency response communications and customer service at Brinks Home Security, then processed high-volume shipment, inventory, and return transactions at Amazon. I bring more than nine years of operations, administrative, data management, and customer support experience.

Experience

Work history, roles, and key accomplishments

Current

Operations Specialist

Current

Brenntag Lubricants Central

Sep 2018 - Present (7 years 11 months)

Manage service operations data and reporting across multiple states. Coordinate technician schedules, dispatch activities, and communication to ensure timely service completion.

SharePoint CRM Systems Google Workspace Microsoft Office Data Entry Reporting Inventory Management Email Management Process Optimization Compliance Reporting Purchase Order Processing Invoicing bookkeeping support Vendor coordination Records Management

Customer Service & Data Support Specialist

Brinks Home Security

Jan 2017 - Sep 2018 (1 year 8 months)

Monitored alarm systems and evaluated emergency signals to determine appropriate response actions. Coordinated communication with police, fire, and EMS agencies during emergency situations.

Customer Service Data Entry Scheduling Documentation Records Management

Operations Associate

Amazon

Sep 2015 - Jan 2017 (1 year 4 months)

Processed shipment, inventory, and return transactions in a high-volume environment. Maintained accurate inventory tracking and package routing records.

Inventory Management Data Entry Order Processing Logistics