rodrigo ortiz
@rodrigoortiz1
I improve operations through Excel reporting, ERP coordination, and data-driven workflow support.
United StatesWhat I'm looking for
I've supported operations at ASSA ABLOY Door Group by coordinating purchasing, vendors, service centers, and internal teams across multiple locations. I created and improved Excel reporting tools that increased visibility into open orders and operational performance.
Previously at HealthFitness, I maintained and validated data across multiple systems, audited incoming information, resolved discrepancies, and improved reporting workflows. I used advanced Excel functions to analyze trends and generate reports while handling sensitive information securely.
Across operations, data, and customer support roles, I bring practical experience in process improvement, documentation, issue resolution, and cross-functional communication in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Expeditor / Operations Support Specialist
ASSA ABLOY Door Group
Aug 2021 - Jun 2026 (4 years 10 months)
Coordinated purchasing and operational support activities across multiple locations. Managed communication between vendors, internal teams, and service centers to resolve delivery and scheduling issues.
QA Data Specialist
HealthFitness
May 2016 - Jan 2021 (4 years 8 months)
Maintained and validated data across multiple systems to ensure accuracy and compliance. Audited incoming information, identified discrepancies, and resolved data-related issues.
Customer Service Representative
HealthFitness
Assisted customers with account access, website navigation, and issue resolution. Documented concerns and escalated cases to appropriate departments when necessary.
Education
Degrees, certifications, and relevant coursework
North Garland High School
High School Diploma, General Studies
Earned a high school diploma from North Garland High School in 2004.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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