Open to opportunities

Jeremy Gomez

@jeremygomez

Message

Detail-oriented operations professional with expertise in remote collaboration.

United States

Message

What I'm looking for

I'm looking for a remote position that values collaboration and growth.

I'm a detail-oriented and proactive operations professional with extensive experience in remote collaboration, administrative support, customer communication, retail management, and team coordination. My proven track record includes managing scheduling, digital onboarding, inventory, CRM systems, and logistics in fast-paced, service-oriented environments.

Currently, I serve as the Merchandising Operations Leader, where I manage inventory logistics and coordinate delivery schedules to support revenue. I also handle virtual and on-site team operations, including payroll, recruitment, onboarding, and scheduling. My passion for mission-driven work drives me to seek a fully remote position where I can leverage my organizational, technical, and interpersonal strengths to support business growth and development.

Experience

Work history, roles, and key accomplishments

Current

Merchandising Operations Leader

Current

Petco

Apr 2023 - Present (2 years 2 months)

Managed inventory logistics and coordinated delivery schedules to support revenue. Handled virtual and on-site team operations including payroll, recruitment, onboarding, and scheduling.

Inventory Management Logistics Team Coordination Payroll Recruitment Onboarding Scheduling Marketing Strategies

Logistics & Inventory Oversight Service and Engagement Team Lead

Target

Sep 2019 - Mar 2022 (2 years 6 months)

Supervised and scheduled over 60 employees using digital workforce systems. Led customer experience initiatives based on performance data and client feedback.

Team Leadership Workforce Management Customer Experience Performance Analysis Coaching Training

Pharmacy Technician

CVS Health

Feb 2017 - Sep 2019 (2 years 7 months)

Provided front-line support to customers regarding prescriptions and insurance coverage. Maintained strict compliance with HIPAA while handling sensitive customer data.

Customer Support Insurance HIPAA)Data Privacy Pharmacy Operations Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Audiokinetic Online

Wwise Certification, Audio Engineering

Currently pursuing Wwise Certification online through Audiokinetic, focusing on advanced audio middleware for game development. This program enhances skills in interactive sound design and implementation.

LaGuardia Community College

Associate's Degree, General Studies

Completed an Associate's Degree at LaGuardia Community College in 2017. The curriculum provided a foundational understanding in various subjects, preparing for further academic or professional pursuits.

Francis Lewis H.S.

High School Diploma, General Studies

Graduated from Francis Lewis H.S. in 2012 with a High School Diploma. The studies included a comprehensive range of subjects, providing a strong educational foundation.