Sage Palacios
@sagepalacios
I coordinate remote operations, scheduling, inventory, and customer workflows with accurate, timely support.
United StatesWhat I'm looking for
I've coordinated remote HVAC scheduling at Florida Rebates / American Safety, managing 40+ customer appointments and follow-ups weekly while maintaining 95%+ scheduling accuracy. I qualify service needs, validate customer details, and keep internal handoffs and documentation organized.
Previously, I supported inventory and merchandise workflows at Prada with 98%+ inventory accuracy using SAP, and managed 50+ weekly customer and operational requests at Skate or Buy. I bring hands-on experience in order processing, returns, e-commerce operations, data management, troubleshooting, and cross-functional coordination.
Experience
Work history, roles, and key accomplishments
Remote Operations Support & Appointment Coordinator
Florida Rebates / American Safety – HVAC
Jul 2026 - Present (2 months)
Coordinates customer appointments and outreach for HVAC scheduling operations, maintaining high scheduling accuracy and organized documentation.
Operations & Inventory Coordinator
Prada
Dec 2025 - Jul 2026 (7 months)
Coordinated high-volume goods receipts, inventory, and merchandise workflows, maintaining high inventory accuracy and supporting SAP-based tracking and reconciliation.
Operations Support Specialist
Skate or Buy
Jan 2024 - Nov 2025 (1 year 10 months)
Managed customer and operational requests, processing orders, returns, and database updates while resolving routine issues and coordinating escalations.
Education
Degrees, certifications, and relevant coursework
California State University, Northridge
Bachelor of Science, Sociology
Bachelor of Science in Sociology from California State University, Northridge.
Los Angeles Harbor College
Behavioral & Social Psychology / Liberal Arts Studies
Studied Behavioral & Social Psychology and Liberal Arts Studies at Los Angeles Harbor College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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