Kayla Rock play list

I am a customer service representative with nearly three years of experience at Rite Aid Corporation, where I excelled in managing high call volumes and providing exceptional support to customers. My role involved assisting pharmacists with prescription, insurance, and payment inquiries, ensuring that each customer received accurate and timely information.

Throughout my tenure, I developed strong problem-solving skills and demonstrated adaptability by quickly learning new software systems to enhance our operations. My proficiency in Microsoft software and RAcs software has allowed me to efficiently handle data entry and analysis tasks, contributing to improved customer service outcomes.