Ciara Johnson

I am a results-driven customer service professional with over six years of experience in various roles, including as a medication technician and customer service representative. My journey has equipped me with a diverse skill set, allowing me to excel in providing exceptional customer service while ensuring patient care and satisfaction. I am passionate about helping others and thrive in fast-paced environments where I can utilize my problem-solving skills to address customer needs effectively.

Throughout my career, I have consistently demonstrated my ability to manage high volumes of inquiries, resolve complex issues, and maintain detailed records of customer interactions. My experience in the healthcare sector has further enhanced my communication skills, enabling me to build rapport with clients and provide compassionate support. I take pride in my ability to adapt to new technologies and processes, always seeking opportunities for improvement to enhance service delivery.

As I look to advance my career, I am eager to leverage my expertise in a call center or assisted living facility, where I can continue to make a positive impact on the lives of others while contributing to a supportive team environment.