Open to opportunities

Taylor Lee

@taylorlee

Message

Dynamic professional skilled in data analytics and customer service.

United States

Message

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I'm a results-driven retail professional with over six years of experience in customer service, data analytics, and administrative support. My adaptability and meticulous approach to data management have consistently enhanced team productivity and customer satisfaction. At Walgreens, I contributed to a 10% increase in customer satisfaction by ensuring product availability and assisting in pharmacy operations during peak hours.

Throughout my career, I have developed strong organizational and administrative skills, managing online orders and resolving customer complaints with professionalism. My experience at Brookshire Brothers allowed me to hone my time-management skills and maintain positive relationships with customers and store personnel. I pride myself on delivering exceptional service and maintaining efficiency across all assigned tasks.

Experience

Work history, roles, and key accomplishments

Current

Designated Hitter

Current

Walgreens

Nov 2023 - Present (1 year 7 months)

Serve as a flexible support associate across various departments, adapting quickly to diverse roles to meet operational needs. Responsibilities include customer assistance, merchandising, inventory management, and supporting both front-of-store and pharmacy operations as required.

Customer Service Inventory Management Merchandise Data Management Pharmacy Operations

Customer Service Associate

Walgreens

Nov 2022 - Nov 2023 (11 months)

Efficiently operated the cash register, processed transactions, and managed daily sales records to ensure accurate and balanced registers. Maintained a clean, organized, and well-stocked store environment by overseeing inventory and pricing merchandise.

Cash Register Customer Engagement Inventory Management

BB Anywhere Partner

Brookshire Brothers

Sep 2019 - May 2022 (2 years 8 months)

Developed strong organizational and administrative skills with data accuracy as a BB Anywhere Partner, managing online orders and resolving complaints with professionalism. Maintained positive relationships with customers and store personnel.

Order Management CRM Systems Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

Magnolia West High School

High School Diploma, General Education

2015 - 2019

Grade: 3.7

Graduated from Magnolia West High School with a GPA of 3.7, reflecting my commitment to academic excellence and my strong work ethic. Completing high school taught me discipline, time management, and perseverance—skills that I bring to any work environment. In addition to my high school coursework, I actively participated in extracurricular activities, developing teamwork and leadership skills.