Open to opportunities

Brittany User

@brittanyuser

Message

Dedicated business administration professional with strong interpersonal skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my business administration skills while contributing to a collaborative team environment.

I am a dedicated professional with a strong work ethic and a commitment to meeting organizational needs. My experience as a Customer Service Representative at Walgreens has equipped me with exceptional communication skills and the ability to manage pressure effectively. I thrive in dynamic environments and adapt quickly to evolving situations, ensuring that customer satisfaction remains a top priority.

Currently pursuing a Bachelor of Arts in Business Administration at Rutgers University, I have developed a solid foundation in various business disciplines, including Human Resource Management and Operations Management. My academic achievements are complemented by my involvement in honor societies such as Phi Theta Kappa and The National Society of Leadership and Success, where I have honed my leadership skills and commitment to academic excellence.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Walgreens

Jan 2017 - Jan 2020 (3 years)

Conferred with customers by telephone and in person to provide information about products or services, take or enter orders, cancel accounts, and obtain details of complaints. Maintained records of customer interactions or transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Customer Service Data Entry Microsoft Office Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Rutgers University

Bachelor of Arts, Business Administration

Currently pursuing a Bachelor of Arts in Business Administration, with an anticipated graduation in May 2025. Coursework includes Human Resource Management, Compensation & Benefits, Data Analysis, Operations Management, Strategic Management, Information Systems, and IT & Project Management.

Rowan College of South Jersey

Associate of Arts, Business Administration

Completed an Associate of Arts in Business Administration in December 2022. Key courses included Business Law, Principles of Marketing, Macroeconomics, Microeconomics, Management Information Systems, and Math for Management.