May MMM
Open to opportunities

May M

@maym

Dedicated customer service professional with extensive remote experience.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service professional with a strong background in remote support roles. Currently, I work as an International Customer Service Representative at Williams-Sonoma Inc, where I excel in troubleshooting and resolving product and delivery inquiries. My commitment to providing high-quality service has significantly enhanced customer satisfaction and retention.

Throughout my career, I have held various positions that have honed my skills in customer relations and sales. From managing inbound and outbound calls in business sales to ensuring compliance with HIPAA regulations as an Outreach Agent, I have consistently demonstrated my ability to meet and exceed expectations. My experience with Salesforce CRM and strong problem-solving skills enable me to deliver effective solutions while maintaining a focus on customer needs.

Experience

Work history, roles, and key accomplishments

RS

Outreach Agent

RemX Specialty Staffing

Jun 2021 - Feb 2022 (8 months)

Conducted outbound calls to medical providers to obtain medical charts in compliance with HIPAA regulations. Utilized call scripts for efficient record collection and ensured accurate logging of transactions.

Education

Degrees, certifications, and relevant coursework

WS

West Craven High School

High School Diploma, Health Science

Completed a High School Diploma with a focus on Health Science, gaining foundational knowledge in health-related subjects and skills.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
May M - International Customer Service Rep - Williams-Sonoma Inc | Himalayas