Kayla Jackson

As a Remote Care Coordinator, I maintained patient confidentiality while communicating with insurance companies for coverage verification. I acted as the main contact for patients and healthcare staff, ensuring excellent patient care and compliance with regulatory guidelines.

In my role as Patient Care Coordinator, I provided support to patients navigating healthcare systems, acted as a liaison between patients and healthcare professionals, and ensured compliance with confidentiality regulations while resolving customer complaints.

As a Lead Sales Associate, I provided customer service, quoted prices, and trained new employees. I maintained knowledge of sales promotions and assisted customers in selecting merchandise, contributing to increased sales.

As a Sales Representative, I developed strong customer relationships, managed client accounts, and analyzed market trends to identify sales opportunities, resulting in a significant increase in sales and customer satisfaction.

In my role as Office Administrative Assistant, I managed inquiries, maintained records for compliance, and provided professional assistance to visitors and customers, ensuring a welcoming environment.