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Kawtar Dakhama

@kawtardakhama

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I lead global SaaS, cloud, and enterprise technology programs from strategy through delivery.

United States

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What I'm looking for

I'm looking to lead strategic SaaS, cloud, product, and enterprise technology programs where I can translate priorities into clear roadmaps, governance, cross-functional execution, and measurable operational improvements.

I've led strategic SaaS, cloud, integration, and enterprise technology initiatives at Oracle across North America, EMEA, APAC, and Latin America. In my current role, I've closed 50+ strategic multi-pillar enterprise engagements supporting accounts with at least $1M ARR.

Across Oracle, Sun Microsystems, and LEDVANCE, I've turned complex priorities into roadmaps, governance, recovery plans, product launches, and executive decisions. I bring PMP, Agile/Scrum, PRINCE2, Kepner-Tregoe, Six Sigma, and AI-enabled delivery practices to improve program visibility, risk management, and outcomes.

Experience

Work history, roles, and key accomplishments

Current

Lead Technical Program Manager

Current

Oracle Corp.

Jan 2019 - Present (7 years 9 months)

Lead strategic SaaS, cloud, integration, and enterprise technology initiatives across global regions, translating business priorities into coordinated execution. Managed and closed 50+ strategic engagements supporting accounts with at least $1M ARR.

SaaS Cloud Computing Integration Program Management Governance Risk Analysis AI Executive Communication

Critical Account Program Manager

Oracle Corporation

Jan 2018 - Dec 2019 (1 year 11 months)

Led critical account and escalation programs for Cloud@Customer infrastructure solutions, coordinating cross-functional teams to resolve complex customer issues. Served as lead program and account manager for EMEA customers, leveraging French and Arabic fluency.

Escalation Management Program Management Customer Relationship Management French Arabic Executive Dashboards

Sr. Program Manager – Beta Programs

Oracle Corporation

Jan 2018 - Dec 2018 (11 months)

Managed pre-GA and early-access testing programs across Oracle SaaS, Cloud Services, and legacy product portfolios. Standardized onboarding for beta program managers and reduced operating costs by leading the team blog migration.

Beta Program Management SaaS Cloud Services Program Operations WordPress

Sr. Project Manager

LEDVANCE LLC

Jan 2017 - Dec 2018 (1 year 11 months)

Launched 40+ LED products across high-revenue portfolios, managing scope, schedules, costs, risks, and launch milestones. Secured retail placement with Home Depot, Walmart, and Lowe's while ensuring compliance with export requirements.

Project Management Product Launch Supply Chain Agile Microsoft Project Quality Engineering

Program Manager / Escalation Manager

Oracle Corporation

Jan 2012 - Dec 2017 (5 years 11 months)

Resolved 40+ high-priority customer escalations annually within Revenue Product Engineering, supporting a $500M service-revenue portfolio. Applied Kepner-Tregoe methodology to accelerate prioritization and root-cause analysis.

Escalation Management Kepner Tregoe Root Cause Analysis Program Management Client Relations

Sr. Program Manager

Oracle Corporation

Jan 2010 - Dec 2012 (2 years 11 months)

Led the Solaris Engineering Serviceability Program, delivering 20+ enhancement projects through PMI practices and Agile/Scrum. Led the Sun Microsystems-to-Oracle bug-tracking-platform transition and delivered 30+ customized online courses.

Program Management Agile Scrum PMI Solaris Bug Tracking Online Training

Software Program Manager

Sun Microsystems Inc.

Jan 2001 - Dec 2010 (9 years 11 months)

Generated $2M in revenue supporting the Solaris Revenue Product Engineering Request for Enhancement program. Partnered across sales, finance, marketing, legal, and technical support and mentored junior project managers.

Program Management Revenue Generation Cross Functional Collaboration Mentorship