Open to opportunities

Fun Guy

@funguy

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Results-driven technical leader with extensive experience managing cross-functional teams and delive

United States

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What I'm looking for

Looking for a challenging role that leverages my technical expertise and leadership skills to drive business growth and operational efficiency.

As a seasoned technical leader, I have a proven track record of driving revenue growth and operational efficiency through innovative technology solutions. With extensive experience in AI/ML integration, SaaS development, and IT operations, I excel at aligning business strategies with cutting-edge technologies to achieve mission-critical goals.

Throughout my career, I have successfully managed large-scale projects, scaled businesses, and enhanced customer satisfaction through targeted strategies and technical expertise. My ability to build and maintain senior-level client relationships has ensured success through complex onboarding and procurement processes.

I am a results-driven leader with a strong technical background, skilled in cloud-based architecture, IT infrastructure management, and AI/ML solutions. I thrive in fast-paced environments, driving impactful results and delivering high-quality solutions that exceed expectations.

Experience

Work history, roles, and key accomplishments

Current

Director - Sales

Current

Guardian4d

Sep 2023 - Present (1 year 8 months)

Led sales and product initiatives with law enforcement agencies, achieving 20% revenue growth and enhancing customer retention by 15%. Conducted product demonstrations and closed sales agreements worth over $1M, consistently exceeding targets.

Sales Strategy Client Relationship Management Product Demonstrations Contract Negotiation Customer Satisfaction Revenue Training Lead Generation CRM Software

Global Product Manager

Trimble Corporation

Oct 2016 - Aug 2023 (6 years 10 months)

Transformed a startup division from $8M to $20M by scaling operations and launching AI-driven products. Improved customer satisfaction by 30% and increased sales team efficiency by 20% through effective training.

Product Management SaaS Development Customer Satisfaction Sales Leadership KPI Tracking Salesforce Jira

Independent Contractor

Self Employed

Dec 2014 - Oct 2016 (1 year 10 months)

Implemented proactive monitoring tools for a healthcare company, reducing system outages by 75%. Developed a data-at-rest encryption strategy for a cloud-based service, enhancing security compliance.

System Monitoring Cloud Data Security Infrastructure Management Process Improvement Healthcare Project Management Compliance

Director – IT and Operations

XRS /Omnitracs

Oct 2011 - Oct 2014 (3 years)

Managed IT operations with 99.9% uptime, optimizing performance and reducing IT expenses by 8%. Led initiatives that improved customer satisfaction by 20% through enhanced support processes.

IT Operations Infrastructure Management Vendor Management Customer Support Process Automation Performance Optimization AWS

Project Manager

Retail Merchandising Services

Feb 2011 - Oct 2011 (8 months)

Led operational teams in executing retail merchandising projects, achieving a 100% on-time delivery rate and improving customer satisfaction by 15%. Coordinated cross-functional teams for successful rollouts.

Project Management Team Coordination Customer Satisfaction Time Management

Marketing Director

Archway Marketing

Oct 2009 - Jan 2011 (1 year 3 months)

Directed logistics and marketing teams for national campaigns, increasing engagement rates by 25% and ensuring brand consistency across 500+ locations with a 98% on-time delivery rate.

Marketing Strategy Campaign Management Logistics Coordination Brand Management Engagement

Software Engineer

SumTotal Systems

Aug 2006 - Jan 2009 (2 years 5 months)

Collaborated with product management to launch major software features, achieving a 30% boost in adoption. Managed client implementations, ensuring high satisfaction rates and efficient transitions.