Open to opportunities

Parminder Sadhar

@parmindersadhar

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Seasoned Technical Program Manager driving successful software development projects.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and career growth.

I am a seasoned Technical Program Manager with extensive experience in overseeing enterprise-wide software development and IT-driven projects. My expertise lies in aligning technology with business objectives, ensuring that both clients and organizations achieve their visions. I excel in defining product roadmaps, leading Agile teams, and enhancing client value through effective project management and stakeholder engagement.

Throughout my career, I have successfully managed high-stakes projects, achieving over 95% of milestones on time. My role as a liaison between clients, vendors, and project teams has allowed me to build strong relationships that drive multimillion-dollar revenue growth. I am passionate about mentoring and coaching teams, fostering a collaborative environment that leads to strategic professional growth and improved productivity.

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Experience

Work history, roles, and key accomplishments

Technical Program Manager

Affirm Holdings

Mar 2022 - Feb 2023 (11 months)

Led Agile process for Salesforce DevOps team, managing global expansion projects and implementing new functionalities. Enhanced team productivity by 22% through improved management practices and achieved significant cost savings on critical projects.

Agile Methodology Salesforce Jira Confluence Asana Change Management Scrum DevOps Product Management Zendesk

Technical Program Manager

Tech Mahindra

Oct 2019 - Mar 2022 (2 years 5 months)

Managed ServiceNow implementations as ScrumMaster, leading a global team and ensuring timely project delivery. Cultivated relationships with Fortune 100 clients, driving upsell opportunities and enhancing client satisfaction.

ServiceNow Scrum Risk Mitigation Client Relationship Management

Technical Program Manager

Rackspace

Oct 2015 - Aug 2019 (3 years 10 months)

Led a cross-functional team to develop customer-facing IT Service Management systems using ServiceNow. Improved usability and reduced case handling time significantly through agile methodologies and user feedback.

ServiceNow Agile Methodology User Experience Software Development Lifecycle

Management Consultant - Project Leadership

North Highland Consulting

Apr 2014 - Oct 2015 (1 year 6 months)

Managed project leadership for multiple organizations, overseeing ServiceNow migrations and product development lifecycles. Collaborated with cross-functional teams to ensure timely project delivery and client satisfaction.

Project Management ServiceNow Cross Functional Projects

Enterprise Solutions Program Manager

Verizon

Nov 2013 - Apr 2014 (5 months)

Led enterprise programs for product solutions, collaborating across various departments to ensure successful project launches and client satisfaction. Managed Ebonding projects between service management tools.

Project Management Product Development Client Management Service Management

Global Presales Program Manager

CA Technologies

Oct 2007 - Jun 2013 (5 years 8 months)

Directed product evaluation programs on Salesforce CRM, driving significant sales growth and fostering inter-departmental collaboration. Managed multimillion-dollar deals and cultivated key client relationships.

Salesforce CRM Sales Management Client Relationship Management