Open to opportunities

Kajal Patel

@kajalpatel

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Senior program/project manager driving cloud, security, and enablement outcomes.

United States

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What I'm looking for

I seek roles where I can lead Agile delivery, enablement, and cloud/security transformations, mentor teams, and drive measurable business outcomes in collaborative, growth-focused organizations.

I am a seasoned Program/Project Manager with 10+ years leading SaaS, cybersecurity, cloud, and enterprise transformation initiatives, known for simplifying complexity and aligning strategy with execution to deliver measurable business outcomes. I have led and mentored global teams of 25+, drove Agile adoption, managed cloud migrations, and built PMO operations and enablement frameworks across organizations.

My recent work includes designing Train-the-Trainer and Capture-the-Flag frameworks, standardizing curriculum, implementing audits for global consistency, and building dashboards to guide leadership decisions. I combine technical fluency in security and cloud platforms with strong stakeholder alignment, process standardization, and a focus on measurable impact.

Experience

Work history, roles, and key accomplishments

Current

Sr. Manager, Training & Enablement

Current

Exabeam

Jan 2025 - Present (9 months)

Lead global training and enablement strategy across security product lines, standardizing curriculum and implementing audits to improve consistency and guide leadership with performance dashboards.

Enablement Curriculum Design LMS Data Visualization Program Management

Senior Technical Project Manager

Sophos

Feb 2021 - Oct 2024 (3 years 8 months)

Directed internal enterprise projects for security engineering and IT operations, driving Agile adoption and managing MDR and AI-driven initiatives to improve release planning and execution.

Agile Delivery Scrum Security Engineering MDR)Internal AI Initiatives Release Management Stakeholder Management Process Optimization

PMO Lead, Enterprise Supervisor

SynchroNet (Software One)

Mar 2019 - Feb 2021 (1 year 11 months)

Built and scaled PMO operations to drive enterprise cloud transformations, led AWS and Citrix implementations, and introduced Jira governance and reporting frameworks to standardize delivery.

Cloud Migration AWS Citrix Reporting Mentorship

Technical Product & Project Manager

SmartVault

Jul 2015 - Feb 2019 (3 years 7 months)

Directed cross-functional product and project initiatives, drove Agile adoption and UI/UX improvements, and implemented Salesforce dashboards to reduce case resolution times and improve client outcomes.

Product Management Agile UI UX Salesforce Stakeholder Management Escalation Management Process Improvement

Technical Support Specialist

SmartVault

Oct 2014 - Jul 2015 (9 months)

Managed global Tier 3 support escalations and collaborated with product teams to close feedback loops, reducing resolution times through dashboards and improving platform quality.

Escalation Management Dashboards Technical Troubleshooting Customer Feedback Knowledge Management

Education

Degrees, certifications, and relevant coursework

University of Houston

Bachelor of Science, Organizational Leadership and Supervision

2011 - 2017

Activities and societies: Minor in Supply Chain & Logistics Technology; Graphics Communication Technology coursework.

Completed a Bachelor of Science in Organizational Leadership and Supervision with a minor in Supply Chain & Logistics Technology, focusing on leadership, operations, and process improvement.