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Daoud Mirza

@daoudmirza

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I am a Senior Program/ Project Manager (ERP, Software, SAP, IT, Hardware, AI/ML)

United States

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Senior Program/Project Manager with 15+ years experience managing Large ERP Projects (Up to $100M in budget)) and Large teams (20 - 100+ Team Members).
Award-winning Senior Program & Project Leader Results include: 95% of Projects Delivered on time & budget.
Helped Companies increase ROI on average by 20% and 45 % improvement in Customer Rating (CSAT) Scores.

Experience

Work history, roles, and key accomplishments

Engagement Manager / Project Manager

PGP Corporation

Revamped project management process, delivering critical projects ahead of schedule and saving customers costs. Managed large-scale implementations for Fortune 500 companies, achieving improvements in product accuracy/reliability, customer satisfaction, and overall efficiency.

Project Management Process Improvement Customer Satisfaction Improvement Efficiency Improvement Cost Reduction Implementation Management

Senior Program/Project Manager

Clorox Company

Managed large-scale ERP projects with revenues exceeding $5M and budgets between $1M-$35M. Managed project resources, progress, completion timeframes, and budget – with results that include: 50 % improvement in product accuracy/reliability, 45 % improvement in overall internal customer satisfaction rating, 40 % reduction in FTEs through improved efficiencies.

Project Management ERP Systems Budget Management Resource Management Product Accuracy Improvement Customer Satisfaction Improvement Efficiency Improvement

Senior Project/Program Manager

Visa/Global Payments/SaaS Companies

Project Manager for large- scale ERP, Cloud Computing, SaaS, Software /Hardware Implementations of Fortune 500 companies and leading-edge tech firms. Delivered a payment method project that improved customer experience by reducing call volume/account maintenance by 60% and significantly increasing revenue.

Project Management ERP Systems Cloud Computing SaaS Software Implementation Customer Experience Improvement Revenue Increase Agile Methodologies Risk Management

Technical Account Manager

Spire Systems

Managed and supervised a team of 5 software consultants. Drove business development activity for client accounts and target accounts, building strong client relationships.

Team Management Business Development Client Relationship Building Software Consulting Account Management

Professional Services Project Manager

Robert Half International

Managed and supervised a team of 13 IT consultants, overseeing long-term projects that generated profits. Increased billable consultants on projects and new projects.

Team Management IT Consulting Project Management Profit Generation Consultant Supervision Business Development

Competitive Deal Manager

Sun Microsystems

Generated pipeline application revenue and provided competitive, strategic, and tactical deal support to the global Sun sales and partner community. Increased revenue and helped customers realize cost savings by proposing and implementing strategic planning processes.

Revenue Generation Deal Management Strategic Planning Tactical Support Sales Support Cost Savings

Senior Project Manager

Real Page/ Consulting

Delivered a Large Internal ERP project 2 weeks before schedule and saved over $250k for the Organization. Managed a large Software Transformation Program with Entitlements, 1000+ Licenses, Subscription models for the SAP and Oracle Project which saved over $500k for the organization.

Project Management ERP Systems Software Transformation SAP Oracle Budget Management Team Management Technical Team Leadership Testing Efficiency Improvement Cost Reduction

Senior Program/Project Manager

Align Technology

Managed a large-scale global ERP project that was implemented 1 week ahead of schedule, cutting costs by $300k and increasing revenue by $850k. Managed a large scale global $10M SAP S/4 Hana upgrade for the following modules: SD, PM, FI, MM, PP,QM.