Open to opportunities

Andy Ferran

@andyferran

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Goals-driven program manager with expertise in cloud solutions delivery.

United States

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What I'm looking for

I seek a role that fosters collaboration and innovation, allowing me to leverage my skills in program management and cloud solutions while contributing to strategic objectives and driving impactful results.

As a goals-driven and people-focused program manager, I have extensive experience in delivering cloud and hosted solutions for global clients. My passion lies in driving cross-functional teams to implement data-driven solutions from inception to completion. With strong leadership and communication skills, I ensure projects remain on schedule and within budget.

Throughout my career, I have been recognized for my ability to analyze data and metrics to drive efficiencies and provide actionable recommendations to clients in fast-paced IT environments. My achievements include streamlining communication with customers and executive leadership, solving complex problems, and consistently adding value to my teams and clients.

Experience

Work history, roles, and key accomplishments

Current

Team Lead, Cloud Customer Experience

Current

SAS Institute

Aug 2023 - Present (1 year 9 months)

Managed a team of four while maintaining a complete customer portfolio. Advocated for customer experience by building strong relationships and leading global cross-functional teams to deliver SAS products and cloud environments. Successfully mitigated escalated projects and coordinated strategies for global issues.

Program Management Cross Functional Collaboration Customer Relationship Management Problem Solving Leadership Data Analysis Risk Management Strategic Planning Vendor Management

Sr Engagement Manager

Amazon Web Service (AWS)

Oct 2022 - Jul 2023 (9 months)

Led global cross-functional teams to deliver AWS cloud products and services. Utilized data metrics for informed decision-making and communicated with stakeholders, including C-suite contacts. Implemented automated processes that significantly reduced operational time and costs.

Cloud Services Program Management Data Metrics Process Automation Security Best Practices Roadmap Development

Sr Implementation Project Manager

SAS Institute

Sep 2017 - Oct 2022 (5 years 1 month)

Directed global cross-functional teams to manage complex technology projects from initiation to delivery. Leveraged communication and leadership to drive teams and provide reporting metrics to executive leadership, achieving significant cost savings for clients.

Project Management Cross Functional Team Leadership Communication Data Analysis Fraud Prevention Metrics Team Coordination Client Relationship Management Process Improvement

Project Manager

M&T Bank

Apr 2015 - Sep 2017 (2 years 5 months)

Supervised multiple large projects through the entire project lifecycle, leading cross-functional teams and coordinating the implementation of new IT solutions. Successfully managed a program that prevented significant federal fines and integrated new bank acquisitions.

Project Management Cross Functional Team Management Solutions Risk Management Stakeholder Engagement Implementation Team Leadership Communication Problem Solving

Project Manager

Hewlett Packard

Mar 2014 - Mar 2015 (1 year)

Spearheaded multiple projects under the global eBI program, coordinating deliverables and risks while communicating with executive leadership. Managed operations and implemented infrastructure upgrades to enhance efficiencies.

Project Management Risk Management Infrastructure Communication Team Coordination Operations Business Intelligence Process Improvement Stakeholder Engagement

Export Manager

Mohawk Global Logistics

Jan 2006 - Nov 2013 (7 years 10 months)

Managed day-to-day operations of the export department, overseeing financial reporting and compliance with federal regulations. Led process improvement initiatives to drive down costs and increase revenue while mentoring staff.