Kaustubh R Deshpande
@kaustubhrdeshpande
Maritime operations professional transitioning into remote customer support through calm, detail-driven incident handling.
What I'm looking for
I’m a detail-oriented maritime professional with 15+ years of experience in global shipping operations, currently transitioning into remote customer service and support roles. I’ve managed operational communication logs, reporting systems, and safety documentation while coordinating with multinational crews and shore-based teams in English.
In high-pressure, 24/7 environments, I maintain shift-based discipline, handle emergencies and safety procedures calmly, and ensure compliance with standard operating procedures. I’m now bringing that same reliability to customer email & chat handling, incident reporting & documentation, and professional client interaction with time zone coordination using structured digital workflows.
Experience
Work history, roles, and key accomplishments
Able-Bodied Seaman & 3rd Officer
Various International Tanker Companies
Jan 2007 - Jan 2024 (17 years)
Managed operational communication logs, incident reporting, and safety documentation for international tanker voyages while coordinating with multinational crew and shore teams in English under time-sensitive conditions. Maintained strict shift schedules and handled emergency and crisis procedures calmly while ensuring compliance with standard operating procedures.
Education
Degrees, certifications, and relevant coursework
Kaustubh R hasn't added their education
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