kaustubh deshpande
@kaustubhdeshpande
Detail-oriented professional transitioning to customer service and support.
What I'm looking for
With over 15 years of experience in global maritime operations, I am now transitioning to a full-time remote career in customer service and support. My background has equipped me with exceptional skills in communication, reporting, and problem-solving, particularly in high-pressure situations. I am adept at managing email and chat correspondence, handling documentation, and collaborating with international teams.
Throughout my career, I have demonstrated a strong ability to maintain calm and clear communication, ensuring that all client interactions are handled with patience and clarity. My experience in shift management and time zone coordination has prepared me well for the demands of remote work, and I am eager to bring my skills to a new environment where I can contribute to a team focused on delivering excellent customer service.
Experience
Work history, roles, and key accomplishments
Able-Bodied Seaman & 3rd Officer
Various International Tanker Companies
Jan 2007 - Present (18 years 7 months)
Handled critical communication logs, shift reports, and safety documentation. Coordinated with global teams in English under time-sensitive situations, practicing 24/7 shift work, discipline, and attention to detail.
Education
Degrees, certifications, and relevant coursework
kaustubh hasn't added their education
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