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Open to opportunities

Kaushik Bhati

@kaushikbhati

Proficient desktop support engineer with strong analytical skills.

India

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative environment.

I am a dedicated desktop support engineer with over three years of experience in providing exceptional technical support and customer service. My journey began with a BCA in Computer Science, which laid the foundation for my technical skills and problem-solving abilities. I have honed my expertise in network troubleshooting, software installation, and hardware support across various roles.

In my most recent position as a System Administrator at Outflow Media, I have been responsible for managing and maintaining IT systems, ensuring smooth operations, and providing timely support to users. My previous experience at Wipro Limited as a Desktop Support Engineer allowed me to develop strong communication skills and a customer-centric approach, which I believe are crucial in the tech support field. I am passionate about leveraging my skills to enhance user experiences and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

WL

Desktop Support Engineer

Wipro Limited

Apr 2021 - Present (4 years 1 month)

Worked as a Desktop Support Engineer for the ICICI Bank Ltd project. Provided PC-proficient desktop support, including basic network troubleshooting and routine network operations.

EH

System Assistant

Ethos HR

Oct 2019 - Present (5 years 7 months)

Served as a System Assistant for the GSRTC Bhuj Division Office. Assisted with system administration tasks and provided support for users.

Education

Degrees, certifications, and relevant coursework

KU

KSKV Kutch University

BCA, Computer Science

2013 - 2013

Grade: 62 GPA

Studied Computer Science at KSKV Kutch University. Achieved a GPA of 62.

Tech stack

Software and tools used professionally

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Kaushik Bhati - System Administrator - Outflow Media | Himalayas