Open to opportunities

C ABHISHIKTH RAJ

@cabhishikthraj

Message

Dedicated IT Support Engineer with expertise in desktop support.

India

Message

What I'm looking for

I am looking for a role that offers opportunities for growth and development in IT support, where I can leverage my skills to enhance user experience and contribute to team success.

I am an IT Support Engineer with a strong background in desktop support and troubleshooting. My experience includes managing IT asset inventory, coordinating with users for issue resolution, and handling infrastructure initiatives with Central IT teams. I pride myself on my ability to quickly respond to technical issues and ensure timely closure, which has significantly improved user satisfaction.

Throughout my career, I have developed a comprehensive skill set that includes hardware assembly, network configuration, and software installation. My hands-on experience with various IT hardware and software has equipped me to tackle a wide range of technical challenges. I am committed to maintaining peak performance of computer systems and providing exceptional support to users.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer

Current

Mango Mass Media

Mar 2022 - Present (3 years 3 months)

Provided comprehensive IT desktop support, resolving hardware and software issues efficiently. Managed IT asset inventory and coordinated with users for timely resolution of IT-related problems.

Desktop Support Microsoft Office Data Backup Active Directory

IT Admin

Yamaha Motor

Nov 2020 - Mar 2022 (1 year 4 months)

Administered IT systems, focusing on desktop management, network configuration, and user support. Handled infrastructure initiatives and ensured smooth operation of IT services.

Biometric Machine Configuration Outlook Configuration Troubleshooting