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@jaikathlea
Dedicated and detail-oriented IT professional with experience in technical support and software/hard
I am a highly motivated and organized individual with a strong passion for IT and technology. With a strong educational background in computer applications and extensive experience in technical support and software/hardware management, I am confident in my ability to provide top-notch support and solutions to organizations.
Throughout my career, I have developed strong technical skills in operating systems, software tools, and hardware management. I am proficient in troubleshooting and resolving technical issues, and I am well-versed in installing, configuring, and troubleshooting Windows OS, desktop applications, and peripheral equipment.
I possess excellent communication and teamwork skills, with the ability to work well independently and as part of a team. I am a quick learner, always looking to apply new ideas and achieve team targets within deadlines. I am committed to achieving goals and delivering high-quality results.
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Work history, roles, and key accomplishments
Dreamway Computers
Feb 2022 - Present (3 years 9 months)
Installed, upgraded, supported and troubleshot windows OS, authorized desktop applications, hardware and peripheral equipment. Troubleshot common computer problems and managed LAN/WAN installation, networking and troubleshooting.
Vivadi Management Pvt. Ltd.
Apr 2022 - Feb 2022 (-1 years 10 months)
Provided technical assistance and support for incoming queries and issues related to computer systems, software and hardware. Managed company's employee welfare fund and performed windows installation with basic and advanced software.
Degrees, certifications, and relevant coursework
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