Katy Arrington
@katyarrington
Bilingual hospitality professional specializing in guest relations and customer satisfaction.
What I'm looking for
I am a bilingual hospitality professional with a background in guest relations and creative arts. I currently manage guest relations for a six-room property in Bali, handling inquiries, resolving issues, and ensuring high levels of customer satisfaction.
I bring experience coordinating small teams, tracking budgets and expenses, and maintaining detailed customer records to support smooth operations. My prior roles in art direction and concept art sharpened my communication and cross-functional collaboration skills.
I have worked in fast-paced corporate and studio environments—including Microsoft and Disney Interactive—where I developed organizational discipline and the ability to align creative and technical teams toward shared goals.
I am fluent in English and professionally proficient in Indonesian, and I seek a customer-service-focused role that values clear communication, problem-solving, and cross-cultural adaptability.
Experience
Work history, roles, and key accomplishments
Hospitality Operations Coordinator
Manta Guesthouse
Oct 2025 - Present (5 months)
Manage guest relations for a 6-room property, handling inquiries, resolving complaints promptly, and maintaining detailed records to ensure high guest satisfaction and smooth service delivery.
Art Director
Rogue Rooster
Jan 2024 - Jun 2025 (1 year 5 months)
Led visual direction for game projects with a remote team of three artists, coordinating timelines, deliverables, and budgets to deliver cohesive art assets and align creative and technical teams.
Created visual concepts for gaming projects in a fast-paced corporate environment and collaborated with designers, developers, and project managers to integrate art into production pipelines.
2D Artist Intern
Disney Interactive
Jan 2018 - Jun 2018 (5 months)
Supported creative production in a professional studio, contributing 2D assets and developing organizational and communication skills while collaborating with diverse teams.
Education
Degrees, certifications, and relevant coursework
DigiPen Institute of Technology
Bachelor of Fine Arts, Digital Art & Animation
Bachelor of Fine Arts in Digital Art & Animation focusing on digital art and animation techniques for game and interactive media.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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