Nova Purnama
@novapurnama
I shape hospitality experiences through guest relations, administration, and teaching.
IndonesiaWhat I'm looking for
I've supported hospitality operations at Sol Beach House Benoa Bali, REVĪVŌ Wellness Resorts, Grand Mirage Resort Bali, and Nusa Dua Bali Tours, covering guest relations, front office, reservations, administration, and executive secretarial work.
I'm also a Hospitality Teacher at SMKS Ma'arif Terpadu, bringing practical industry knowledge into training. My background includes hotel management, customer service, teamwork, leadership, company secretarial work, and French language teaching.
Experience
Work history, roles, and key accomplishments
Hospitality Teacher
SMKS Ma'arif Terpadu
May 2022 - Aug 2025 (3 years 3 months)
Taught hospitality subjects at a vocational high school, sharing industry knowledge and experience with students.
Executive Secretary
Sol Beach House Benoa Bali
Feb 2019 - Nov 2020 (1 year 9 months)
Provided executive secretarial support, handling administrative tasks and contributing to hotel management operations.
Front Office
REVĪVŌ Wellness Resorts
Nov 2018 - Mar 2019 (4 months)
Worked in front office operations at a wellness resort, handling guest services and administrative duties.
Front Desk Receptionist
Grand Mirage Resort Bali
Jan 2014 - Jan 2017 (3 years)
Managed front desk operations, providing customer service and handling reservations at a resort.
Reservation
Nusa Dua Bali Tours
Nov 2012 - Dec 2013 (1 year 1 month)
Handling tour & reservation operational, responding Guest Inquiry, Create new booking, confirming, cancelation.
Secretary
PT. LILA BUANA WISATA (LILA Travel & Tours)
Nov 2012 - Oct 2013 (11 months)
Prepare Report, managing administrative, correspondence
Executive Secretary
Gangga M.I.C.E.
Nov 2012 - Oct 2013 (11 months)
Provided executive secretarial support for a MICE (Meetings, Incentives, Conferences, Exhibitions) company.
Finance staff
Trans Studio Bandung
Feb 2011 - Oct 2011 (8 months)
Worked in finance department, handling financial tasks and supporting operations.
Teacher
Rumah Bahasa
May 2009 - Feb 2011 (1 year 9 months)
Teaching French Language For beginner Purposes
Guest Relations Officer
Hospitality Industry
Experienced Guest Relations Officer with a demonstrated history of working in the hospitality industry.
Education
Degrees, certifications, and relevant coursework
Universitas Pendidikan Indonesia
Master of Tourism Study, Tourism
2023 - 2023
Grade: 3,7
Activities and societies: student
Pursuing master's degree in tourism management. Active in academic research in the hospitality and tourism sector
Universitas Pendidikan Indonesia
Bachelor of Education, Education
2006 - 2011
Pursued a Bachelor of Education degree in Education from 2006 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Job categories
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