Fara Della
@faradella
I support guests and customers through responsive communication, bookings, and reliable service.
IndonesiaWhat I'm looking for
I've supported international Airbnb guests by resolving inquiries, special requests, and booking issues in fluent English while maintaining response times under one hour across time zones.
As an Airbnb Co-Host and Virtual Assistant, I coordinated reservations, check-in schedules, calendar updates, and property documentation to prevent double bookings and enable smooth guest turnover.
I've also organized remote cookbook content and supported Brighton Real Estate with property listings, client communication, and records management. I'm eager to build my Customer Service career through responsive communication, accurate support, and practical problem-solving.
Experience
Work history, roles, and key accomplishments
Freelance Content & Cookbook Project
Freelance
Jan 2026 - Present (8 months)
Managed remote cookbook content organization and formatting, delivering structured publication materials to client requirements. Coordinated client communication and revisions, ensuring 100% alignment and on-time completion.
Property Management Associate (Trainee)
Brighton Real Estate
Jan 2026 - Present (8 months)
Completed structured property management training covering listing coordination, client communication, and administration. Prepared and published property listings, coordinated with owners and tenants, and maintained organized records.
Resolved guest inquiries and booking issues in fluent English, contributing to positive guest reviews. Managed booking records and property documentation using Google Sheets and shared drives, ensuring accurate data and smooth operations.
Education
Degrees, certifications, and relevant coursework
Bali Tourism Polytechnic
Diploma, Hospitality
Hospitality graduate with professional experience in guest relations, customer communication, and reservation coordination.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Job categories
Skills
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