Open to opportunities

Katie Kazakevics

@katiekazakevics

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Strategic product leader with 10+ years building SaaS and fintech products and scaling high-performing teams.

United Kingdom

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What I'm looking for

I seek a senior product role in a customer-focused, growth-minded company where I can lead product strategy, scale teams, and build AI-enabled SaaS solutions that drive revenue.

I am a commercially-minded product leader with over a decade of experience owning product strategy and delivering SaaS and fintech solutions that drive measurable commercial outcomes. I specialise in aligning product vision with business goals and navigating complex stakeholder environments to launch impactful products.

At Voxpopme I led the creation of AI-powered tools, integrated screen recording into video surveys, built a proprietary video conferencing tool, and automated processes to reduce time to field by 40%, while presenting at UXDX Europe 2024. At Santander I progressed through roles from Risk Analyst to Senior Product Owner, leading platform migrations, SCA implementation, automated savings features, and journey-led pandemic relief initiatives.

I bring deep experience in AI/ML product innovation, journey optimisation, customer-centric design, and scaling product teams, backed by formal training in UX (NN/g) and leadership development. I am energized by opportunities to build customer-first products that unlock new revenue streams and improve user outcomes.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Manager

Current

Voxpopme Ltd

Sep 2022 - Present (3 years 1 month)

Owned commercial strategy and roadmaps for B2B market research SaaS, launched an in-house AI moderator and proprietary video conferencing tool, and automated processes to reduce study completion time by 40%, unlocking new upsell revenue.

Product Strategy Roadmapping SaaS Automation)Stakeholder Management Go To Market

Senior Product Owner

Santander UK

Oct 2018 - Sep 2022 (3 years 11 months)

Delivered customer journey improvements across digital banking, launched automated savings and SCA features, and led pandemic-responsive overdraft relief journeys while mentoring junior product managers.

Customer Journey Product Ownership Digital Banking Agile)UX Research Stakeholder Management Mentoring

Online Bank Product Owner

Santander UK

Mar 2017 - Oct 2018 (1 year 7 months)

Led migration of Online Bank to a new platform, drove agile transformation, integrated third-party engagement platform, and managed incident resolution to maintain service continuity.

Migration Of Platforms Product Vision Incident Management Roadmapping

Senior Digital Customer Experience Manager

Santander UK

Jun 2013 - Mar 2017 (3 years 9 months)

Redesigned Online Bank end-to-end delivering a 6.5% satisfaction increase, led paper-free adoption workstream, and managed CMS migration to enable faster content updates and improved tracking.

Customer Experience

Digital Development Manager

Santander UK

Mar 2011 - Jun 2013 (2 years 3 months)

Launched a cross-channel transformation programme to break down silos, embedding customer-centric and journey-focused delivery practices across channels.

Stakeholder Management Customer Centricity Change Management

Strategy Analyst

Santander UK

Jan 2009 - Mar 2011 (2 years 2 months)

Designed and implemented strategies, policies, and advisor toolkits to support mortgage negotiations, improving consistency and effectiveness across the branch network.

Design Strategy Policy Development Stakeholder Engagement Toolkit Data Analysis