Katie Kazakevics
@katiekazakevics
Strategic product leader with 10+ years building SaaS and fintech products and scaling high-performing teams.
United KingdomWhat I'm looking for
I am a commercially-minded product leader with over a decade of experience owning product strategy and delivering SaaS and fintech solutions that drive measurable commercial outcomes. I specialise in aligning product vision with business goals and navigating complex stakeholder environments to launch impactful products.
At Voxpopme I led the creation of AI-powered tools, integrated screen recording into video surveys, built a proprietary video conferencing tool, and automated processes to reduce time to field by 40%, while presenting at UXDX Europe 2024. At Santander I progressed through roles from Risk Analyst to Senior Product Owner, leading platform migrations, SCA implementation, automated savings features, and journey-led pandemic relief initiatives.
I bring deep experience in AI/ML product innovation, journey optimisation, customer-centric design, and scaling product teams, backed by formal training in UX (NN/g) and leadership development. I am energized by opportunities to build customer-first products that unlock new revenue streams and improve user outcomes.
Experience
Work history, roles, and key accomplishments
Lead Product Manager
Voxpopme Ltd
Sep 2022 - Present (3 years 1 month)
Owned commercial strategy and roadmaps for B2B market research SaaS, launched an in-house AI moderator and proprietary video conferencing tool, and automated processes to reduce study completion time by 40%, unlocking new upsell revenue.
Senior Product Owner
Santander UK
Oct 2018 - Sep 2022 (3 years 11 months)
Delivered customer journey improvements across digital banking, launched automated savings and SCA features, and led pandemic-responsive overdraft relief journeys while mentoring junior product managers.
Online Bank Product Owner
Santander UK
Mar 2017 - Oct 2018 (1 year 7 months)
Led migration of Online Bank to a new platform, drove agile transformation, integrated third-party engagement platform, and managed incident resolution to maintain service continuity.
Senior Digital Customer Experience Manager
Santander UK
Jun 2013 - Mar 2017 (3 years 9 months)
Redesigned Online Bank end-to-end delivering a 6.5% satisfaction increase, led paper-free adoption workstream, and managed CMS migration to enable faster content updates and improved tracking.
Digital Development Manager
Santander UK
Mar 2011 - Jun 2013 (2 years 3 months)
Launched a cross-channel transformation programme to break down silos, embedding customer-centric and journey-focused delivery practices across channels.
Strategy Analyst
Santander UK
Jan 2009 - Mar 2011 (2 years 2 months)
Designed and implemented strategies, policies, and advisor toolkits to support mortgage negotiations, improving consistency and effectiveness across the branch network.
Risk Analyst
Alliance & Leicester
Oct 2005 - Dec 2008 (3 years 2 months)
Planned and coordinated migration to new lending and fraud decisioning systems, ensuring continuity and strengthened risk controls during transition.
Education
Degrees, certifications, and relevant coursework
University of Warwick
Master of Science, Management Science & Operational Research
2004 - 2005
Completed an MSc in Management Science & Operational Research focusing on quantitative decision-making and operational analysis.
DUDe Montfort University
Bachelor of Science (Hons), Computing & Management Science
2000 - 2004
Grade: 2:1
Earned a BSc (Hons) in Computing & Management Science with a 2:1, combining technical computing skills with business analysis.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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