Katie Jordan

Managed sales and account strategy for national and regional clients, securing $225K ARR by closing 7 new accounts and driving 10% revenue growth across a 60-account base. Sold and upsold a portfolio of 15+ data products while ensuring compliant delivery through cross-functional collaboration.

Built and led a 10-person Customer Success team managing $4M in recurring SaaS revenue, achieving 91% retention and driving a +15% price-led revenue increase. Elevated NPS from 33 to 45 in 16 months through CRM data integrity, targeted communications, and team coaching.

Launched Indianapolis sales division and led teams across 8 communities, increasing sales by 110% in 2021 and 140% in 2022 through operations, partnerships, and marketing initiatives. Implemented KPIs and onboarding programs to improve performance and retention.

Consistently exceeded sales goals, generating $6–7M annually and earning Sales Consultant of the Year in 2018 through high-touch buyer experiences and multichannel new business development. Promoted twice for top performance and client satisfaction.

Exceeded digital media sales quota by 20%, generating $500K through account growth and new business while creating sponsorship and content partnerships to boost brand engagement. Delivered targeted advertising solutions for clients and agencies.

Executed enterprise software sales across a six-state territory, managing 150 accounts and generating over $1M ARR via new business and upsells, including 21 new deals to member-centric organizations. Led implementations and user training to drive adoption.

Drove revenue across a 17-state territory, expanding travel and real estate sector revenue from $13K to $295K and acquiring 32 new accounts while averaging +135% of annual sales targets. Sold integrated multimedia advertising and sponsorships.

Activities and societies: Division I scholarship; Varsity golf team

Bachelor of Arts in Sports Marketing. Awarded a Division I scholarship and competed as a varsity golfer.