Katherine Westfield
@katherinewestfield
I lead change and platform adoption across marketing, operations, and learning teams.
What I'm looking for
At Gap Inc., I lead change management and cross-functional enablement for Creative Force and Figma, onboarding seven studio teams and 55+ users while reducing manual workflow steps by 50% and turnaround time from 14 to 7 days.
I've built scalable adoption programs for Adobe Workfront, Adobe Experience Manager, Airtable, SharePoint, and other marketing platforms. At ESRI, I standardized workflows across six marketing teams and created onboarding and enablement resources that supported adoption in under two weeks.
My background also includes leading professional development, coaching practitioners, and building evidence-based learning programs at Boston Public Schools. I use stakeholder analysis, communications, training, and practical process improvement to help people adopt change with confidence.
Experience
Work history, roles, and key accomplishments
Change Manager/Project Manager
Gap Inc.
Mar 2024 - Present (2 years 6 months)
Led change management and cross-functional enablement for the rollout of Creative Force, onboarding 100% of 7 studio teams and training 55+ users. Built a centralized SharePoint resource hub and led the implementation of Figma across the marketing organization, achieving 100% adoption post-launch.
Education
Degrees, certifications, and relevant coursework
Northeastern University
Master of Education, Education
Master of Education degree from Northeastern University, completed in 2019.
Emmanuel College
Bachelor of Arts, Liberal Arts
Bachelor of Arts degree from Emmanuel College, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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