Charles WellsCW
Open to opportunities

Charles Wells

@charleswells

Senior change management specialist with 15+ years of experience.

United States

What I'm looking for

I seek a role that fosters collaboration, innovation, and strategic impact in change management.

I am a seasoned change management and transformation expert with over 15 years of experience in driving human capital transformation and enhancing business agility. My expertise lies in building scalable change management frameworks that significantly improve stakeholder engagement, workforce adoption, and cultural integration. I excel in collaborating with C-level executives and cross-functional leaders to embed change enablement strategies into transformation programs, ensuring sustained performance and behavior change across global workforces.

Throughout my career, I have successfully led high-impact change initiatives in Fortune 500 environments. Notable achievements include creating comprehensive organizational change management strategies at Salesforce that reached over 600,000 stakeholders and spearheading a global network of over 1,000 change leaders at Wipro. My ability to manage transformation budgets exceeding $5 million and oversee the largest change initiative in Dow Chemical's history, impacting over 100,000 stakeholders, showcases my capability to deliver measurable business outcomes.

I am passionate about leveraging data-driven solutions to support organizational transformation and am committed to fostering a culture of continuous improvement. My approach combines strategic planning, stakeholder engagement, and performance management to drive successful change initiatives that align with business goals.

Experience

Work history, roles, and key accomplishments

SA
Current

Change Management Managing Consultant

Salesforce

Jun 2022 - Present (3 years)

Spearheaded large-scale organizational design projects by analyzing workforce structures and redesigning business processes to support long-term strategic objectives and performance improvement goals. Partnered with C-suite executives, transformation leaders, and program managers to embed change leadership behaviors and enablement frameworks directly into delivery models across diverse organizatio

WI

Senior Change Management Managing Consultant, Global

Wipro

Aug 2019 - Present (5 years 10 months)

Directed complex enterprise-wide transformation programs across global and domestic markets, aligning strategic change initiatives with business goals to drive performance and cultural adaptation at scale. Built and deployed high-impact change management strategies that influenced 500K+ employees globally, accelerating transformation outcomes and advancing organizational agility and resilience.

SO

Senior Director of Change Management

Sodexo

Apr 2019 - Present (6 years 2 months)

Spearheaded an enterprise-wide Agile transformation by designing and implementing a comprehensive change management strategy that impacted 100K+ employees across North America and accelerated cross-functional alignment. Evaluated organizational readiness for complex initiatives by identifying key risks and creating robust mitigation strategies to minimize disruption and ensure the seamless executi

WO

Senior Change Management Lead Consultant

Workday

Dec 2018 - Present (6 years 6 months)

Executed a strategic organizational change management initiative across multiple IT functions, effectively impacting 13K+ stakeholders and aligning change efforts with enterprise-wide transformation goals. Performed end-to-end organizational assessments and stakeholder analyses using data-driven tools, focus groups, and key performance metrics to shape the future-state roadmap aligned with busines

DC

Senior Global Change Management Lead Consultant

Dow Chemical Company

Mar 2018 - Present (7 years 3 months)

Directed global change management initiatives across 4 continents by leading ERP implementations for 15 business units during a Fortune 500 merger, aligning systems, people, and processes to accelerate enterprise integration. Executed a holistic change strategy that encompassed training design, stakeholder engagement, resistance management, and communication planning to build organizational readin

MI

Organizational Psychologist

Momentous Institute

May 2017 - Present (8 years 1 month)

Led the implementation of an enterprise-wide change management strategy by designing sponsor roadmaps, communication frameworks, training content, and resistance mitigation plans to drive lasting behavioral change and transformation success. Delivered performance assessments and synthesized organizational data to generate insights and strategic recommendations for senior leaders that enhanced deci

HC

Senior Manager of Talent Management

Hicks Holdings Corporation

Aug 2015 - Present (9 years 10 months)

Conducted detailed change impact analyses and stakeholder readiness assessments to identify organizational gaps, evaluate preparedness, and recommend mitigation strategies that supported the seamless adoption of enterprise initiatives. Directed communication strategy and execution by designing, developing, and managing tailored messaging across stakeholder groups to drive alignment, reinforce tran

Education

Degrees, certifications, and relevant coursework

WU

Wayne State University

Doctor of Philosophy (PhD), Industrial / Organizational Psychology & Statistics

Obtained a Ph.D. in Industrial/Organizational Psychology and Statistics. This advanced degree provided a deep understanding of human behavior in the workplace and statistical analysis methods.

UH

University of New Haven

Master of Arts (MA), Industrial / Organizational Psychology

Completed a Master of Arts in Industrial/Organizational Psychology. The curriculum focused on applying psychological principles to organizational settings.

MC

Morehouse College

Bachelor of Arts (BA), Psychology

Earned a Bachelor of Arts in Psychology. This foundational degree provided a comprehensive understanding of psychological theories and research methods.

Tech stack

Software and tools used professionally

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Charles Wells - Change Management Managing Consultant - Salesforce | Himalayas