I help organizations navigate change by creating clarity, building trust, and meeting people where they are. Through leader enablement, strategic communications, organizational readiness, and scalable change practices, I help teams understand what matters, adapt with confidence, and successfully adopt change.
Known for creating structure in ambiguous environments, influencing without authority, and building sustainable solutions that improve how organizations experience change. Experienced partnering across business, technology, operations, and leadership teams to support enterprise transformation, organizational redesign, process improvements, and cultural change initiatives. Drawing on deep operational experience, I connect business objectives to employee experience, ensuring change is both strategically sound and practical to implement.
Emilia del Grosso
@emiliadelgrosso
Creating clarity and alignment in complex environments by translating ambiguity into practical action people can understand.
United StatesExperience
Work history, roles, and key accomplishments
Change Management & Communications Lead
Vanguard Charitable
Oct 2025 - Present (1 year)
Leads organizational change for enterprise transformation initiatives, developing integrated strategies across stakeholder engagement, impact assessment, readiness, and adoption measurement. Established change strategy and governance for a large-scale financial operations transformation.
Operations Group Lead
Vanguard Charitable
Jun 2023 - Oct 2025 (2 years 4 months)
Led the people and operational dimensions of a Finance and Operations restructuring, coordinating stakeholder engagement, leadership alignment, and transition planning. Modernized enterprise Policies and Guidelines, reducing content by approximately 47%.
Senior Operations Specialist
Vanguard Charitable
Jun 2021 - Jun 2023 (2 years)
Translated complex operational and contribution processes into clear, reusable procedures and job aids. Partnered with stakeholders to review forms, incorporate feedback, and maintain alignment with policies.
Operations Specialist
Vanguard Charitable
Mar 2020 - Jun 2021 (1 year 3 months)
Analyzed vendor issues against contractual requirements to identify impacts and support resolution. Conducted legislative and regulatory research and served as a founding member of the Diversity, Equity, and Inclusion Council.
Education
Degrees, certifications, and relevant coursework
CITI Program
Social and Behavioral Research Certification, Research
Completed the Social and Behavioral Research Certification via West Chester University.
West Chester University
Master of Public Administration, Public Administration
Pursued a Master of Public Administration degree.
James Madison University
Bachelor of Music, Music
Pursued a Bachelor of Music degree.
Prosci
Prosci Change Management Certification, Change Management
Completed the Prosci Change Management Certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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