KDKatherine Dame
@katherinedame
Dedicated sales associate with expertise in customer engagement and data analysis.
United StatesWhat I'm looking for
I am a results-driven professional with extensive experience in sales and customer service. My background includes working as a Cashier/Sales Associate at 420 Classic Mart, where I utilized my deep knowledge of cannabis products to assist over 50 customers daily, achieving a 99% accuracy rate in financial transactions. My commitment to providing a 5-star customer service experience has fostered repeat clientele and contributed to meeting daily sales goals.
In my previous role as a Billing Coordinator at Specialized Medical Solutions, I honed my skills in billing and collection operations, effectively communicating with clients and health insurance payors to resolve issues and ensure timely payments. My ability to maintain accurate records and prepare invoices has been instrumental in streamlining operations. I also have experience as a Patient Coordinator, where I ensured compliance with OSHA and HIPAA regulations while assisting patients with their health coverage and appointment scheduling.
Experience
Work history, roles, and key accomplishments
Billing Coordinator
Specialized Medical Solutions
May 2022 - Present (3 years 2 months)
Planned and supervised billing and collection operations, corresponding with clients to resolve issues on denied claims. Collaborated with health insurance payors, providing supporting medical documentation and preparing invoices. Maintained and updated records, scheduled appointments, and collected payments on unpaid balances.
Billing Coordinator
Specialized Medical Solutions
May 2022 - Present (3 years 2 months)
Planned and supervised billing and collection operations, corresponding with clients to resolve issues on denied claims. Collaborated with health insurance payors, providing supporting medical documentation and preparing invoices. Maintained and updated records, scheduled appointments, and collected payments on unpaid balances.
Patient Coordinator
Vital Life Wellness Center
Mar 2020 - Present (5 years 4 months)
Assisted patients with new patient health history forms, verifying information for EMR database entry. Corresponded with health insurance companies to verify patient benefits and eligibility, obtaining pre-authorizations for treatments. Informed patients of out-of-pocket expenses and maintained OSHA safety procedures and HIPAA compliance.
Patient Coordinator
Rheumatology Associates of South Texas
Nov 2018 - Present (6 years 8 months)
Assisted patients with setting up patient portals and addressed their questions and concerns. Collaborated with physicians and assisted patients during check-in and check-out, adhering to all protocols. Scheduled appointments for multiple providers and physician assistants, ensuring compliance with OSHA and HIPAA regulations.
Cashier/Sales Associate
420 Classic Mart
Utilized deep knowledge of cannabis products to assist over 50 customers daily in selecting tailored products. Executed daily transactional duties with a 99% accuracy rate, maintaining financial records with precision. Managed an inventory over 200 SKUs, ensuring optimal supply levels and reducing back orders by 25%.
Education
Degrees, certifications, and relevant coursework
San Antonio College
Certification, Crematory Operations
Completed a certification program in Crematory Operations. Gained specialized knowledge and skills relevant to the field.
Sunset High School
High School Diploma, General Studies
Completed high school education.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Interested in hiring Katherine?
You can contact Katherine and 90k+ other talented remote workers on Himalayas.
Message KatherineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
