katarebe ishimwe samuel

I am a dedicated customer service professional with a strong background in managing online orders and providing exceptional support to clients. My journey began with Invisible Technologies, where I efficiently handled online orders, ensuring timely delivery from the store to customers' doorsteps. This role honed my organizational skills and attention to detail.

Following this, I worked as a call center agent at CCI Global, where I made bookings and reservations, assisting customers with their accommodation and leisure needs. My ability to communicate effectively and work under pressure allowed me to excel in this fast-paced environment. Most recently, I have been involved in warehouse operations at KC Logistics, where I organized orders for pickup and delivery, further enhancing my logistical skills.

Currently, I am a customer support agent at IGA, where I manage online orders and ensure customer satisfaction. I am passionate about providing excellent service and am always looking for ways to improve processes and enhance the customer experience.